Store Manager: Lead a High-Impact Team & Customer Experience

Card Factory; Sunderland; On-site; GBP 28,000 - 38,000; Full time

Job summary

Card Factory in Sunderland is seeking a Store Manager to lead a busy store, guide a team, shape a positive culture where colleagues feel supported, valued and inspired, and set a clear direction for daily operations.

You will coach, motivate and celebrate wins, hire and develop staff, manage merchandising and payroll, and work closely with District and Regional Managers to grow the business and deliver great customer experiences.

Qualifications

• Leadership experience leading teams.
• Inspiring presence that motivates others.
• People-first mindset with coaching and development.
• Strong communication and collaboration across teams.

Responsibilities

• Lead day-to-day store operations and build a high-performing team.
• Hire, coach, merchandise, and manage payroll.
• Collaborate with District and Regional Managers to drive growth and celebrate success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Card Factory in Sunderland is seeking a Store Manager to lead a busy store, guide a team, shape a positive culture where colleagues feel supported, valued and inspired, and set a clear direction for daily operations.

You will coach, motivate and celebrate wins, hire and develop staff, manage merchandising and payroll, and work closely with District and Regional Managers to grow the business and deliver great customer experiences.