Store Manager: Lead a High-Impact Retail Team

Monsoon Accessorize; Basingstoke; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff uniform allowance

Staff discount across brands

Birthday holiday

Job summary

Monsoon Accessorize in Basingstoke is seeking an experienced Store Manager to lead by example and deliver an exceptional customer experience. You will inspire your team, drive store performance and manage KPIs, P&L and costs in line with budgets while nurturing local market opportunities.

Join a brand rooted in values and ethics, offering a competitive salary, bonus scheme, staff uniform allowance and generous staff discount across all brands.

Qualifications

• Proven track record of leading a retail store and delivering outstanding customer service.
• Strong leadership and people-management capabilities with a hands-on approach.
• Excellent communication and relationship-building skills with customers and colleagues.
• Ability to take ownership, make decisions, and drive results in a fast-paced environment.

Responsibilities

• Lead the store team to deliver exceptional customer experiences.
• Drive store performance, KPIs, and profitability in line with budget.
• Coach and develop team members to reach their full potential.
• Implement Visual Merchandising and store standards to maximise sales opportunities.
• Be flexible and support other stores as needed to achieve common goals.
• Foster an inclusive, respectful environment for all staff and customers.

Skills

Leadership

Customer service

People management

Communication

Decision making

Store operations

Job description

Monsoon Accessorize in Basingstoke is seeking an experienced Store Manager to lead by example and deliver an exceptional customer experience. You will inspire your team, drive store performance and manage KPIs, P&L and costs in line with budgets while nurturing local market opportunities.

Join a brand rooted in values and ethics, offering a competitive salary, bonus scheme, staff uniform allowance and generous staff discount across all brands.