Store Manager: Lead a High-Impact, People-First Team

Card Factory; Norwich; On-site; GBP 25,000 - 32,000; Full time

Job summary

Card Factory in Norwich is seeking a Store Manager to lead a busy store, build a high-performing team, set direction, and create a thriving workplace where colleagues grow and customers feel valued.

You will hire, coach, merchandise, manage payroll, and collaborate with District/Regional Managers to drive growth and celebrate success. The role requires leadership, strong communication, a customer-first mindset, and calm adaptability.

Qualifications

• Leadership experience
• Inspiring presence and ability to lead by example
• People-first mindset and ability to coach others
• Strong communication skills and ability to bring people together
• Tech-savvy and comfortable using store systems
• Calm and adaptable under pressure

Responsibilities

• Lead day-to-day store operations and build a brilliant team
• Set clear direction and create a workplace where people thrive
• Hire, coach, merchandize and manage payroll
• Take ownership and drive store performance
• Collaborate with District and Regional Managers to grow and improve

Skills

Leadership

Coaching

Communication

Customer focus

Data-driven

Tech-savvy

Tools

POS systems

Job description

Card Factory in Norwich is seeking a Store Manager to lead a busy store, build a high-performing team, set direction, and create a thriving workplace where colleagues grow and customers feel valued.

You will hire, coach, merchandise, manage payroll, and collaborate with District/Regional Managers to drive growth and celebrate success. The role requires leadership, strong communication, a customer-first mindset, and calm adaptability.