Store Manager: Lead a High-Impact, People-First Team

Card Factory; Ipswich; On-site; GBP 28,000 - 36,000; Full time

Job summary

Card Factory in Ipswich is seeking a Store Manager to lead a busy team and drive a customer-first culture.

You will coach, mentor, and develop colleagues, oversee merchandising, payroll, and store operations, and partner with district leadership to push improvements and celebrate success.

You'll use data to monitor performance and ensure a welcoming, high-performing environment that delivers great service and results.

Qualifications

• Leadership experience in managing teams.
• Customer-first mindset and service orientation.
• Strong communication skills, both written and verbal.
• Proficiency with store systems and POS tools.
• Ability to coach, motivate, and develop others under pressure.

Responsibilities

• Lead and develop the store team to deliver great customer service.
• Oversee merchandising, payroll, and daily store operations.
• Collaborate with District/Regional Managers to drive improvements and celebrate success.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm under pressure

Job description

Card Factory in Ipswich is seeking a Store Manager to lead a busy team and drive a customer-first culture.

You will coach, mentor, and develop colleagues, oversee merchandising, payroll, and store operations, and partner with district leadership to push improvements and celebrate success.

You'll use data to monitor performance and ensure a welcoming, high-performing environment that delivers great service and results.