Store Manager: Lead a People-First, Data-Driven Team

Card Factory plc; Dalkeith; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Tools & training

Career growth opportunities

Supportive culture

Job summary

Card Factory plc is seeking a Store Manager to lead a team, shape a positive culture, and ensure a standout in-store experience for customers. You will coach, motivate, and support staff while using data to steer decisions and keep operations on track.

You’ll manage hiring, coaching, merchandising, and payroll, working closely with District and Regional Managers to grow the business and celebrate successes.

Qualifications

• Leadership experience with proven team outcomes.
• Ability to motivate and develop others.
• Excellent communication and people skills.
• Comfort with using systems to support daily tasks.
• Calm, adaptable and resilient under pressure.
• Strong customer-focused mindset.

Responsibilities

• Lead daily store operations and set clear direction.
• Hire, coach, and develop the store team.
• Oversee merchandising and payroll activities.
• Collaborate with District and Regional Managers.
• Drive performance and celebrate wins.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm under pressure

Job description

Card Factory plc is seeking a Store Manager to lead a team, shape a positive culture, and ensure a standout in-store experience for customers. You will coach, motivate, and support staff while using data to steer decisions and keep operations on track.

You’ll manage hiring, coaching, merchandising, and payroll, working closely with District and Regional Managers to grow the business and celebrate successes.