Store Manager: Lead a fast-paced charity shop & team

ST CHRISTOPHERS HOSPICE; Eltham; On-site; GBP 24,000 - 30,000; Full time

Job summary

St Christopher’s is seeking a Store Manager to lead one of our busy high street stores in Eltham. You’ll oversee stock, staff and compliance, report to an Area Manager and manage opening/closing, health and safety, and cash handling.

We’re looking for hands-on leaders with experience supervising teams, delivering great customer service, and hitting targets. The role is permanent, 36 hours per week on a 7-day rota, with a competitive salary of £27,186.

Qualifications

• You’ll have excellent experience in a busy, hands-on environment where you are used to getting things done at pace.
• You’ll have demonstrable experience in a supervisory or management position overseeing a team, including training and managing performance.
• You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day.
• You’ll have experience working to targets and KPI’s, making commercial decisions to meet them.
• Retail experience is desirable but not essential.
• You’ll have great people skills and the ability to lead and supervise paid and voluntary staff.
• You should have the ability to problem solve and work under pressure while being self-motivated and driven.

Responsibilities

• Run a fast-paced high street store.
• Oversee stock, staff, and compliance including health and safety.
• Open and close store and manage cash handling.
• Lead and supervise paid and volunteer staff.
• Drive sales performance and customer service.

Skills

Customer service

Leadership

Staff training

Performance management

KPIs

Retail experience

Job description

St Christopher’s is seeking a Store Manager to lead one of our busy high street stores in Eltham. You’ll oversee stock, staff and compliance, report to an Area Manager and manage opening/closing, health and safety, and cash handling.

We’re looking for hands-on leaders with experience supervising teams, delivering great customer service, and hitting targets. The role is permanent, 36 hours per week on a 7-day rota, with a competitive salary of £27,186.