Store Manager - Hackett London

Hackett; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fashion company is seeking a passionate Store Manager to lead their team in London. The successful candidate will enhance customer satisfaction, drive sales growth, and ensure brand alignment through exceptional service. This role offers opportunities for career progression and includes attractive benefits.

Benefits

Stylish and professional uniform

Staff discounts across all AWWG brands

Monthly commission system

Opportunities for progression and personal development

Access to Perkbox

Life assurance

Team building and engagement activities

Cost-effective commuting options

Free courses on various topics

Exclusive invitations to events

Qualifications

• Fluent English (high level)
• At least three years of management experience
• Excellent communication and leadership skills

Responsibilities

• Lead and motivate your sales team
• Develop sales strategies and achieve commercial KPIs
• Attract and build customer loyalty

Skills

Communication

Leadership

Attention to detail

Customer service

Job description

Social network you want to login/join with:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are seeking talented individuals to lead our new teams. If you are a dynamic, passionate, and experienced Store Manager, this is your opportunity.

Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. Additionally, to ensure the team has strong brand knowledge and provides a positive client experience through exceptional customer service. Our aim is for every client to feel and share our brand identity, encouraging them to return to our stores.

To make this happen, we need you!

What we offer:

Working with us comes with attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• Work in an inspiring and diverse team from all over the world within an inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: Staff discounts across all AWWG brands in Europe.
• Commissions: Monthly commission system; the more you sell, the more you earn.
• Career Growth: Opportunities for progression and personal development, including moving from retail to corporate roles.
• Access to Perkbox: An exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost-effective commuting options, free courses on various topics, and exclusive invitations to events in collaboration with our brand partners!

Key responsibilities:

• Team management: Lead and motivate your sales team, fostering passion for the brand and providing tools for personal development.
• Sales: Develop sales strategies, achieve commercial KPIs, and maintain a strong brand image throughout the sales process.
• Customer experience: Attract and build customer loyalty by paying attention to every detail and offering high-quality service.
• Shop administration: Ensure compliance with procedures such as inventories, stock management, cash register, and daily reports.

Requirements:

• Fluent English (high level)
• At least three years of management experience
• Excellent communication and leadership skills
• Attention to detail and strong customer service skills
• Ability to train the team and meet KPI targets

AWWG is the global fashion group behind Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia Brand Agency for Tommy Hilfiger and Calvin Klein.