Assistant Store Manager - Hackett ICON O2

Hackett London (Retail); London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hackett London seeks a passionate Assistant Store Manager to join its London team. Candidates should possess at least two years of fashion retail experience and demonstrate strong team management and customer service skills. The role involves driving sales and ensuring a high-quality shopping experience in an inspiring team environment.

Benefits

Stylish and professional uniform provided

Staff discounts across all AWWG brands in Europe

Monthly commission system

Career growth opportunities

Access to Perkbox for various perks and discounts

Life assurance

Team building activities

Cost-effective commuting options

Free courses on various topics

Exclusive invitations for brand events

Qualifications

• Minimum two years of relevant experience in fashion retail.
• Strong team player and commercial mindset.
• Amazing communication skills.

Responsibilities

• Support Store Manager in achieving commercial targets and KPIs.
• Ensure compliance with shop operations and procedures.
• Attract and build customer loyalty through excellent service.

Skills

Team Management

Sales

Customer Service

Communication

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ba7b4248c89c

Job Views:

65

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a driven and passionate Assistant Store Manager to join our team!

Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe.
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role:

• Team Management: Enthusiastically transmit passion for the brand to the sales
  team, supporting the Store Manager, enabling the internal development of the
  people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.

What you need to succeed in this role

• Minimum two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal