Store Manager - Hackett London

Hackett London (Retail); London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading fashion retailer seeks an experienced Store Manager to lead their sales team in London. The role involves managing team performance, achieving sales goals aligned with brand objectives, and delivering exceptional customer service. Attractive benefits include career growth opportunities and staff discounts across Europe.

Benefits

Stylish and professional uniforms provided

Staff discounts across AWWG brands in Europe

Monthly commission system

Opportunities for career progression

Access to Perkbox platform

Life assurance

Team building and engagement activities

Cost-effective commuting options

Free courses on various topics

Exclusive invitations to events

Qualifications

• Fluent English (high level)
• Minimum three years of management experience
• Excellent communication and leadership skills

Responsibilities

• Lead and inspire your sales team, fostering brand passion.
• Develop sales strategies and achieve commercial KPIs.
• Manage inventories, stock, cash register, and daily reports.

Skills

Communication

Leadership

Customer Service

Attention to Detail

Job description

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At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are seeking talented individuals to lead our new teams. If you are a dynamic, passionate, and experienced Store Manager, this is your opportunity.

Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. Additionally, to ensure the team has strong brand knowledge and provides a positive client experience through exceptional customer service. Our aim is for every client to feel and share our brand identity, encouraging them to return to our stores.

To make this happen, we need you!

What we offer:

Working with us comes with attractive benefits designed to enhance your professional and personal life. Here's what you can expect:

• Work in an inspiring and diverse team from all over the world in an inclusive culture.
• Uniform: Stylish and professional uniforms provided by the company.
• Discounts: Staff discounts across all AWWG brands in Europe.
• Commissions: Monthly commission system; the more you sell, the more you earn.
• Career Growth: Opportunities for progression and personal development, including moving from retail to corporate roles.
• Access to Perkbox: An exclusive platform offering perks and discounts.
• Life assurance.

And many other benefits such as team building, engagement activities, cost-effective commuting options, free courses on various topics, and exclusive invitations to events with our brand partners!

Key responsibilities:

• Team management: Lead and inspire your sales team, fostering passion for the brand and providing tools for their development.
• Sales: Develop sales strategies, achieve commercial KPIs, and ensure brand integrity throughout the sales process.
• Customer experience: Attract and build customer loyalty by paying attention to detail and delivering high-quality service.
• Shop administration: Manage inventories, stock, cash register, and daily reports, ensuring procedures are followed.
• Fluent English (high level)
• Minimum three years of management experience
• Excellent communication and leadership skills
• Attention to detail and customer service expertise
• Ability to train the team and meet KPI targets

AWWG is the global fashion group behind Pepe Jeans London, Hackett, and Façonnable. We also serve as the Iberia Brand Agency for Tommy Hilfiger and Calvin Klein.