Store Manager - Guildford (12 Month FTC)

OKA; Guildford; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

33 days holiday

Birthday day off

BUPA Health Cash Plan

Employee Assistance Programme

Discretionary bonus scheme

Discounts via My OKA benefits platform

Company pension

Life assurance

Free eye tests

Cycle to work

Wellbeing centre

Job summary

OKA is seeking a Store Manager for our Guildford flagship on a 12-month FTC. You will lead daily store operations, drive customer service excellence and oversee visual merchandising to uphold our brand standards.

Reporting to the Area Manager, you will manage the sales team, develop staff, and work flexibly to meet business goals. The role offers a dynamic retail environment with opportunities to grow within the OKA brand.

Qualifications

• Experienced Retail Store Manager
• Strong selling skills and the ability to motivate others
• Thorough knowledge of the furniture/home furnishings market
• Flexible approach to working hours as the sector demands
• Strong leadership, management, and organisational skills
• Problem-solver, excellent team player
• A creative, problem-solving spirit
• Passion for the OKA brand

Responsibilities

• Lead the daily running of the store and customer-facing activities
• Ensure the highest standards of customer service and shopping experience
• Oversee visual merchandising and store presentation to align with brand guidelines
• Coach and develop retail staff to meet performance goals
• Motivate and lead the sales team to exceed Sales and Profit & Loss targets

Skills

Retail leadership

Staff development

Visual merchandising

Customer service

Sales targets

Job description

Store Manager - Guildford (12 Month FTC)

We are currently looking to recruit a full-time Store Manager (12 month FTC) to support our Retail Team, based at our flagship store in Guildford, Surrey.

Situated between the bustling high street and historic castle, our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxury retailers. The large store showcases our complete (and extensive) collection across 11,000 sq ft with a garden area that displays our outdoor range.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Store Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Area Manager the Store Manager is responsible for the Management and overall running of one of our beautiful OKA retail stores. You will lead in the organisation and execution of the general daily activities of the store, ensuring the team delivers the highest possible standards of customer service and visual merchandising - both face to face and via phone - in the most efficient and effective manner. You will be responsible for learning and development of retail staff members and responsible for motivating and leading the whole sales team to exceed the Sales and Profit & Loss targets.

ABOUT YOU

• Experienced Retail Store Manager
• Extensive selling skills and the ability to motivate others
• Thorough knowledge of the furniture/home furnishings market
• Flexible approach to working hours as the sector demands
• Strong leadership, management, and organisational skills
• Problem-solver, excellent team player
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), plus Length of Service increases
• Day off for your birthday
• BUPA Health Cash Plan
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business.

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 15stores across the UK – an established Interior Design and Trade business, a mail-orderserviceand athriving website.