Store Manager - Growth & Customer Experience (Eastbourne)

Costa Coffee; Eastbourne; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% discount on Costa food & drinks

Pension matched up to 10%

Incentive scheme up to £10,000 (store)

Job summary

Costa Coffee is hiring a Store Manager for Eastbourne, Langney Shopping Centre. The role offers the chance to shape store performance, customer experience, and team development in a busy location.

You will own sales, service quality, and store culture while driving Costa’s growth plans. The successful candidate will lead a team, maintain Costa’s standards, and deliver strong customer satisfaction in a fast-paced retail environment.

Qualifications

• Strong leadership with experience in building and developing high-performing teams.
• Ambitious and growth-oriented with strategic thinking.
• Brand ambassador focused on maintaining high standards.

Responsibilities

• Oversee store operations, drive sales, manage profit and loss.
• Lead, coach, and develop store team to deliver excellent service.
• Create a welcoming store environment that encourages repeat visits.
• Engage with local community and customers to grow the business.

Job description

Costa Coffee is hiring a Store Manager for Eastbourne, Langney Shopping Centre. The role offers the chance to shape store performance, customer experience, and team development in a busy location.

You will own sales, service quality, and store culture while driving Costa’s growth plans. The successful candidate will lead a team, maintain Costa’s standards, and deliver strong customer satisfaction in a fast-paced retail environment.