Store Manager – Lead Growth, Teams & Customer Delight

Costa Coffee; Bexhill-on-Sea; Remote; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Share scheme

Discount on food & drinks

Pension matching

Performance bonus up to £10,000

Job summary

Costa CoffeeStore Manager role at St Leonard on Sea Retail Park offers up to £37,000 per year in a permanent position. Lead a high-performing team, drive customer service excellence, and manage sales and profitability in a Costa Coffee store.

You’ll guide a team, develop talent, and act as a brand ambassador while delivering Costa’s distinctive customer experience and growth goals in a busy retail environment.

Qualifications

• Proven leadership experience managing and developing successful teams.
• Strong strategic thinker with growth mindset.
• Ambitious, brand-focused and results-driven.
• Excellent communication and people skills.

Responsibilities

• Drive a strong customer service culture to boost NPS and welcome new customers.
• Create the welcoming store setting customers love returning to.
• Own sales, profit, teams and recognition.
• Train and develop your team to perform at their best.

Skills

Leadership

Team development

Strategic thinking

Brand ambassador

Job description

Costa CoffeeStore Manager role at St Leonard on Sea Retail Park offers up to £37,000 per year in a permanent position. Lead a high-performing team, drive customer service excellence, and manage sales and profitability in a Costa Coffee store.

You’ll guide a team, develop talent, and act as a brand ambassador while delivering Costa’s distinctive customer experience and growth goals in a busy retail environment.