Store Manager - Greggs

Moto Hospitality; Wolverhampton; On-site; GBP 32,000 - 37,000; Full time

Job summary

Join Moto Hospitality as a Store Manager and create memorable customer experiences while leading a passionate team. You'll be responsible for ensuring financial success, motivating colleagues, and maintaining high standards. Enjoy benefits like an annual bonus, discounts with leading brands, and opportunities for career development.

Benefits

Annual bonus up to £7,800

Colleague discount up to 60%

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Proven track record in managing and leading teams in retail or catering.
• Experience with budgets and cost-saving initiatives.
• Ability to motivate team performance and remain calm under pressure.

Responsibilities

• Lead team to achieve financial targets and drive customer service.
• Adhere to and ensure delivery of brand standards.
• Support and develop team members for growth.

Skills

Team Leadership

Customer Service

Financial Management

Relationship Building

Mentoring and Training

Job description

Store Manager

40 hours per week

Up to £32,000

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Greggs' much-loved sausage rolls, baked goods, and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career as a Site Operations Manager

What You Will Be Doing as a Store Manager

• Ensure the Greggs unit achieves, as a minimum, the financial targets, including the budget and P&L
• Support and develop your team, ensuring each colleague feels valued, supported, and able to grow both personally and professionally
• Adhere to and ensure delivery of brand standards
• Drive consistent high-quality customer service and sales
• Lead shifts, including opening and closing the unit

What Skills & Knowledge You’ll Need

• A proven track record in managing and leading teams in a high-volume retail or catering environment
• Experience working with budgets, P&L, labour costs, ratios, and cost-saving initiatives
• Ability to build strong, positive relationships with stakeholders
• Experience motivating and increasing team performance through mentoring, training, and succession planning
• Ability to remain calm under pressure in a fast-paced environment

Whether you are an assistant general manager, deputy manager, or already a manager within retail, catering, or hospitality sectors such as a restaurant or store manager, we want to hear from you!

Where our customer’s journey pauses, yours begins.

Ready to start your journey with us? Apply today!

• Please note internally this role is called Department Manager
• Annual bonus of up to 20%, final value subject to location and performance

Want to know what it's like to work for us? Find out from our colleague Luca.