Store Manager - Fashion Retail for a Cause

Marie Curie; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Group Personal Pension (7.5% match)

Bike/season ticket loans

CPD opportunities

Industry-leading training

Wellbeing programmes

Bereavement & family benefits

Blue Light Card

Eye care subsidy

Job summary

Marie Curie is recruiting a Retail Manager to lead a store in London. You will drive sales, deliver excellent customer service, and maintain high standards of stock and store presentation.

You will manage staff and volunteers, recruit and train them, coach team members, and ensure financial controls, budgeting, and compliance with charity guidelines. This role involves lone working and a strong customer-first approach.

Qualifications

• Solid retail experience, preferably in fashion/clothing.
• Experience in managing a team; managing volunteers would be an advantage.
• Comprehensive understanding of retailing and merchandising display.
• Experience of cash handling and financial management procedures.
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.

Responsibilities

• Lead store operations bringing energy and vision to create a memorable shopping experience.
• Utilize your eye for design and style to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
• Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
• Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
• Ensuring sales targets are met and direct costs are kept within managed budgets.
• Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Skills

Retail experience

Team management

Customer service

Merchandising

Cash handling

Communication skills

Organisational skills

Health and safety awareness

Job description

Marie Curie is recruiting a Retail Manager to lead a store in London. You will drive sales, deliver excellent customer service, and maintain high standards of stock and store presentation.

You will manage staff and volunteers, recruit and train them, coach team members, and ensure financial controls, budgeting, and compliance with charity guidelines. This role involves lone working and a strong customer-first approach.