Store Manager: Drive Revenue & Customer Experience

Ryman; Chipping Barnet; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Company pension scheme

Wellbeing day

Training programme

Discounts across brands

Cycle2Work scheme

Long service awards

Colleague referral scheme

Social events

Job summary

Ryman is seeking a Store Manager in the United Kingdom to lead a busy store for 37.5 hours per week. You will manage a strong team, drive turnover and revenues, and ensure strict adherence to financial KPIs such as wages, wastage and shrinkage, alongside non-financial metrics like customer service and standards.

The role focuses on coaching, development, and effective store operation to meet Budgets and Customer expectations.

Qualifications

• Proven track record in team management.
• Strong customer service focus.
• Ability to work independently and as part of a team.
• Commercial awareness and sales-drive.

Responsibilities

• Lead a strong store team to drive turnover and revenues.
• Monitor KPIs including wages, wastage and shrinkage.
• Deliver excellent customer service and resolve complaints.
• Control costs and manage budgeted expenses.
• Recruit, develop and retain high-calibre colleagues.
• Plan store resources to meet budgets.

Skills

Team leadership

Customer service

Communication skills

Sales coaching

Budget awareness

Job description

Ryman is seeking a Store Manager in the United Kingdom to lead a busy store for 37.5 hours per week. You will manage a strong team, drive turnover and revenues, and ensure strict adherence to financial KPIs such as wages, wastage and shrinkage, alongside non-financial metrics like customer service and standards.

The role focuses on coaching, development, and effective store operation to meet Budgets and Customer expectations.