Store Manager Designate

HOLLAND AND BARRETT; Croydon; On-site; GBP 30,000 - 37,000; Full time

Job summary

Holland & Barrett seeks a Retail Store Manager to lead a high-performing team and ensure excellent customer service. This role involves operational management, training, and achieving sales targets within our Croydon location. Join us as we empower healthy living in a supportive, diverse environment.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail management experience required.
• Excellent communication and leadership skills.
• Ability to understand and analyze sales figures.

Responsibilities

• Manage day-to-day operations and team performance.
• Drive financial performance with sales targets.
• Ensure compliance with health and safety standards.

Skills

Communication

People Management

Analytical Skills

Agility

Customer Service

Education

Qualified to Advise Level 2

Healthy Expert Level 3

Job description

Job Type: Permanent

Store Location: North End, Croydon

Hours: 38.75 hours per week

Salary: Up to £36,800 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge.
• The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.