Store Manager - Crosshands

Wynnstay Group PLC; Carmarthen; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary & management bonus

Employee Assistance Programme with BUP

Life Assurance x2 Salary

25 days' annual leave

Employee discount at Wynnstay Stores

Job summary

Wynnstay Group PLC is seeking an entrepreneurial Store Manager to lead one of its established stores in Wales. You will run the store as a local business, drive sales, identify opportunities and build a strong presence in the agricultural community.

You’ll balance hands-on operational leadership with an entrepreneurial approach to grow the customer base, manage stock, and ensure excellent service while meeting targets and maintaining compliance.

Qualifications

• Strong commercial and practical awareness of the agricultural/retail sector.
• Proven ability to lead large teams and deliver commercial results.
• Experience managing budgets, payroll and key business metrics.
• Excellent organisational and communication skills.
• Health & safety consciousness and adherence to regulations.

Responsibilities

• Take overall responsibility for store performance, sales and stock management.
• Drive sales growth by retaining and expanding the customer base.
• Ensure high standard of customer service and develop new business opportunities.
• Provide leadership, support and development to store staff.
• Maintain inventory, merchandising and compliance with processes.

Skills

Leadership skills

Commercial awareness

People management

Customer engagement

Communication

Profitability mindset

Budgeting

Health & safety awareness

Organisation

Multi-priority juggling

Team development

Job description

Role Overview

Wynnstay Group is seeking an entrepreneurial, commercially driven Store Manager to lead one of our established stores and take ownership of its continued growth and success.

This is much more than a traditional retail management role. You will have the opportunity to run the store as a local business: setting the pace, driving sales performance, identifying new commercial opportunities and building a strong presence within the surrounding agricultural community. You'll combine hands‑on operational leadership with a proactive, entrepreneurial approach to growing the customer base and increasing the store's market share.

Working closely with farmers, rural businesses and local customers, you'll develop a strong understanding of their needs and ensure the store provides trusted advice, relevant products and an exceptional level of service. You'll maintain existing relationships while actively seeking new business, spotting opportunities and inspiring your team to confidently promote the full range of Wynnstay products and services.

As Store Manager, you'll have overall responsibility for sales targets, financial and operational performance, stock management, compliance and team development. You'll create a high-performing, commercially focused culture in which colleagues feel motivated, customers feel valued and new ideas are encouraged.

This is an exciting opportunity for an experienced agricultural or retail leader who enjoys being visible in the local community, thrives on achieving targets and wants the freedom to make a genuine impact. You'll have the autonomy to bring your ideas to life, backed by the resources, expertise and support of an established national agricultural business during an exciting period of growth and transformation.

Responsibilities

• Taking overall responsibility for the store, including the performance of its sales, team, stock management, and operational efficiency
• Driving sales growth by retaining and expanding the customer base, maximizing product sales through proactive selling and customer engagement
• Ensuring a high standard of customer service is consistently delivered, maintaining strong relationships with existing customers and actively developing new business opportunities
• Providing clear leadership, support, and ongoing development to store staff, fostering a motivated and high-performing team culture
• Ensuring the store is well-stocked, well‑merchandised, and always maintained to a professional standard
• Completing regular stock takes accurately and within the specified timeframe
• Implementing and participating in promotional campaigns
• Conducting colleague reviews to assess training needs and build career development paths
• Managing and resolving customer or staff issues with professionalism and confidence
• Taking responsibility for Health & Safety on site
• Ensuring compliance with Wynnstay policies, procedures, and regulatory requirements
• Maintaining effective communication with key internal stakeholders to ensure smooth operations and alignment with business objectives

What we’re looking for

Essential

• Commercial and practical awareness of the agricultural industry and the competitive landscape
• Enthusiastic, hungry, and actively seeking new opportunities through various initiatives
• Enjoys working as part of a team and has strong leadership skills with the ability to motivate others
• Effective communicator and resourceful in solving problems
• Experience with computers and basic software packages
• Knowledge of the regulations surrounding portfolio of products sold
• Awareness of Health & Safety in the workplace.
• Significant experience managing a high-volume retail environment.
• Proven ability to deliver strong commercial and operational results.
• Demonstrated success in leading, coaching, and developing large teams.
• Strong financial and commercial acumen.
• Experience managing budgets, payroll, and key business metrics.
• Excellent organizational, communication, and problem‑solving skills.
• Ability to manage multiple priorities within a fast‑paced environment.
• Strong understanding of compliance, health and safety, and operational controls.

Desirable

• AMTRA SQP/RAMA qualified (training will be provided)
• Basis Storekeeper qualified (training will be provided)
• Multi-site leadership exposure.
• Experience supporting regional or business-wide projects.
• Formal leadership or management qualification.
• Experience developing future leaders and succession planning.

Benefits

• Competitive salary and management bonus package
• Employee Assistance Programme with BUPA
• Company profit related pay scheme
• Life Assurance x2 Salary upon after probation
• 25 days' annual leave plus UK bank holidays
• Employee discount at Wynnstay Stores

Opportunity to join a supportive, values‑led organisation with a turnover of £583 million and over 900 colleagues nationwide