Store Assistant - Stockton

Wynnstay Group PLC; Southam CP; On-site; GBP 2,901,000 - 3,546,000; Part time

Benefits offered by this job

Development opportunities

25 days' annual leave + bank holidays

Employee discount

Employee assistance programme

Bonus potential

Training and development

Job summary

Wynnstay Group PLC seeks an enthusiastic Agricultural Store Assistant for Saturdays (4.5 hours) on a permanent, part-time basis. You will welcome customers, understand their needs and help them find the right farming and rural products, contributing to trusted service within the local community.

Ideal candidates have retail or customer service experience and a proactive, customer-focused attitude. Training will be provided to develop product knowledge and health & safety awareness, with

Qualifications

• Experience in retail or customer-facing environments.
• Strong communication and interpersonal skills.
• Proactive and reliable with a willingness to learn Wynnstay's products and services.

Responsibilities

• Process cash and card transactions accurately.
• Greet customers and understand their needs to help find the right products.
• Identify opportunities to promote relevant products and services.
• Build positive relationships with farming, rural and local customers.
• Provide accurate product information within your knowledge base.
• Support stock management, seasonal promotions and in-store campaigns.
• Maintain a clean, safe, and welcoming store environment.
• Collaborate with colleagues to ensure smooth store operations.
• Deliver friendly, helpful and professional customer service.

Skills

Retail experience

Customer service

Communication

Initiative

Flexible approach

Willingness to learn

Health & safety awareness

Job description

4.5 Hours per week (Saturdays) Permanent

Wynnstay Group is looking for an enthusiastic and customer‑focused Agricultural Store Assistant to join our friendly team and help deliver the trusted, knowledgeable service our farming and rural customers rely on.

As a key member of the store team, you'll create a welcoming experience for every customer - taking the time to understand their needs, helping them find the right products and building lasting relationships within the local agricultural community.

This is a fantastic opportunity for someone with retail or customer service experience who enjoys working with people, being part of a close‑knitted team and learning something new. Agricultural knowledge would be an advantage, but it isn't essential-we'll provide the support you need to develop your expertise. What matters most is your enthusiasm, positive attitude and genuine commitment to helping customers.

Key responsibilities

• Process cash and credit transactions accurately and efficiently.
• Welcome customers, understand their requirements and help them find the right products.
• Identify opportunities to support customers with relevant products and services.
• Build positive relationships with farming, rural and local customers.
• Provide accurate product information and advice within your level of knowledge and training.
• Support the team with stock management, seasonal promotions and in‑store campaigns.
• Maintain a clean, safe, organised and welcoming store environment.
• Work collaboratively with colleagues to ensure the store operates efficiently.
• Consistently provide friendly, helpful and professional customer service.

What we’re looking for

Essential

• Previous experience in retail, customer service or another customer‑facing environment.
• Strong communication and interpersonal skills.
• A friendly, professional and customer‑focused approach.
• Self‑motivation and the ability to use your own initiative.
• A proactive and flexible approach to work.
• A Willingness To Learn About Wynnstay's Products And Services.
• An understanding of workplace health and safety.

Desirable

• An agricultural background or knowledge of farming products and practices.
• Experience working in an agricultural, trade or rural retail environment.
• RAMA (Registered Animal Medicines Advisor) qualification, or a willingness to undertake the required training.

Why join Wynnstay?

Wynnstay is a leading agricultural supplies business supporting farmers and rural communities across the UK. With a turnover of more than £580 million and over 800 colleagues nationwide, we offer the stability of an established organisation alongside a friendly, community‑focused working environment.

Our Benefits Include

• Development and learning opportunities
• 25 days' annual leave plus UK bank holidays.
• Employee Assistance Programme with BUPA
• Employee discount at Wynnstay Stores.
• Yearly company peformance bonus
• Training and Development opportunities to develop your product knowledge
• A role within a business that plays an important part in the future of British farming.
• Opportunity to join a supportive, values‑led organisation with a turnover of £580 million and over 800 colleagues nationwide