Warehouse Supervisor - Crosshands

Wynnstay Group PLC; Carmarthen; On-site; GBP 29,000 - 37,000; Full time

Benefits offered by this job

EAP

Pension 4%

Life Assurance

Annual leave 25d

Colleague discount

Bonus scheme

Job summary

Wynnstay Group PLC is seeking a Warehouse Supervisor for our Crosshands store in the UK. The role focuses on efficient operations, delivering excellent customer service to farmer customers, and leading a busy team during peak periods.

Candidates should have a background in retail management within agriculture, strong leadership, and the ability to work in a fast-paced environment with manual handling responsibilities and forklift licence requirements.

Qualifications

• Forklift operation experience or licence
• Stock locations memorisation and stock control
• Customer service excellence in a retail environment
• Proven leadership in a fast-paced setting

Responsibilities

• Process cash and credit transactions accurately.
• Identify customer needs and maximise sales opportunities with knowledge of agricultural products.
• Build strong customer relationships and provide timely, accurate product advice.
• Support team with product knowledge and assist in stock level management during seasonal campaigns.
• Deliver a high standard of service and ensure a friendly, helpful experience for customers.

Skills

Forklift operation

Stock management

Customer service

Leadership

Manual handling

Job description

Full Time - 40 Hours Per Week (Rotating Weekends)

If you want to know about the requirements for this role, read on for all the relevant information.

Wynnstay Group is seeking a motivated and experienced Warehouse Supervisor at our busy Crosshands store, ensuring efficient operations and exceptional service for our valued farmer customers.

This is a fantastic opportunity to take the helm of a well-established and respected store at the heart of a rural community. If you bring a passion for agriculture, strong leadership skills, and a proven background in retail management, you'll play a key role in driving performance during an exciting period of growth and transformation for Wynnstay.

Responsibilities

• Processing cash and credit transactions accurately in a busy agricultural retail environment
• Identifying customer needs and maximising sales opportunities through excellent service and knowledge of agricultural products.
• Building strong relationships with customers, providing timely and accurate advice on products
• Supporting team members with product knowledge and assisting in managing stock levels, especially during seasonal promotions and campaigns.
• Always delivering a high standard of service, ensuring a friendly, helpful, and professional experience for all customers.

Essential

What we're looking for:

• Able to carry out a manual handling role, and be able to lift 25kg in a safe manner
• Able to drive a Counterbalance Forklift, with appropriate licence/s (Training may be provided for a suitable candidate)
• Self-motivated with the ability to work on own initiative
• Able to memorise stock locations
• Professional towards supporting customers needs
• Able to demonstrate previous experience of working in a fast-paced environment

Desirable

• An experienced Warehouse Operative with supervisory level experience (desirable)

Benefits

• Competitive salary
• Employee Assistance Programme (EAP)
• 4% employer pension contribution
• Life Assurance after probation period
• 25 days' annual leave plus UK bank holidays
• Wynnstay Colleague Discount programme
• Company Profit Related Performance Bonus
• Opportunity to join a supportive, values-led organisation with a turnover of over £583 million and over 900 colleagues nationwide