Store Manager – Concept Store (Luxury Fashion)

MACHINE-A; Greater London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in luxury fashion is seeking a dynamic Store Manager to redefine retail experiences. This role requires a visionary leader who can blend creativity with strategic thinking, fostering relationships with designers and clients alike. As a pivotal figure in a concept store that champions avant-garde design, you will drive sales, oversee operations, and collaborate with creative teams to enhance the store’s aesthetic. Join a vibrant community where your influence can shape the future of fashion, and where your passion for innovation will be celebrated. If you are ready to make a mark in luxury retail, this opportunity is for you.

Benefits

Competitive salary

Performance bonuses

Exclusive benefits

Access to a network of designers

Qualifications

• Proven leader with experience in luxury retail management.
• Deep knowledge of avant-garde designers and trends.

Responsibilities

• Build and lead a team delivering exceptional service.
• Develop a clienteling strategy to nurture long-term relationships.

Skills

Leadership

Clienteling

Retail Analytics

Strategic Thinking

Problem-solving

Education

3+ years in luxury/concept retail management

Tools

Clienteling tools

Job description

Store Manager – Concept Store (Luxury Fashion)

MACHINE-A is a cultural institution in fashion—a boundary-pushing concept store where the avant-garde meets the future of retail. As London’s premier destination for radical design, we curate the most innovative voices in global fashion, art, and culture. Our space is more than a store; it’s a platform for discovery, a stage for emerging talent, and a meeting point for a community that values creativity without compromise.

The Opportunity:

We’re seeking a Store Manager who embodies the spirit of MACHINE-A—a leader with a curator’s eye, a strategist’s mind, and a passion for redefining luxury retail. This role is for someone who sees retail as an immersive experience, who thrives on building relationships with designers, clients, and creatives, and who can translate our vision into a seamless, inspiring in-store journey.

You’ll Own:

1. Leadership & Team Culture – Build, mentor, and lead a team that delivers exceptional service and embodies MACHINE-A’s innovative ethos.
2. Client Experience – Develop a world-class clienteling strategy, nurturing long-term relationships with our global clientele.
3. Commercial Strategy – Drive sales performance, analyze market trends, and implement strategies to exceed targets.
4. Creative Direction – Collaborate with our buying and visual teams to ensure the store’s aesthetic and merchandising reflect our cutting-edge identity.
5. Operational Excellence – Oversee inventory, logistics, and day-to-day operations with meticulous attention to detail.
6. Brand Advocacy – Represent MACHINE-A’s identity, engaging with press, clients, and the global fashion community.

Who You Are:

1. A proven leader with 3+ years in luxury/concept retail management, ideally within high-fashion multi-brand environments.
2. A fashion insider with deep knowledge of avant-garde designers, emerging trends, and the global fashion landscape.
3. A strategic thinker who balances creativity with business acumen—fluent in retail analytics and clienteling tools.
4. A natural connector—able to build relationships with artists, clients, and industry stakeholders.
5. A problem-solver with a hands-on approach and a passion for operational excellence.

Why MACHINE-A?

1. Influence – Shape the future of fashion that sets trends, not follows them.
2. Creativity – Work in an environment where innovation is expected and celebrated.
3. Growth – Access to a network of designers, creatives, and industry leaders.
4. Rewards – Competitive salary, performance bonuses, and exclusive benefits.

Apply Now:

Send your CV and a personal statement (or a 2-minute video) to [e-mail]. Tell us:

• What excites you about MACHINE-A’s vision?
• How would you redefine the luxury retail experience?

MACHINE-A is an equal-opportunity employer. We celebrate creativity in all its forms.