Store Manager

Holland & Barrett; York and North Yorkshire; On-site; GBP 28,350 - 34,650; Full time

Benefits offered by this job

Monthly performance bonus

Up to 28 days annual leave

25% discount in store and online

£/€50 annual product allowance

Life assurance

Exclusive discounts on well-known brands

Access to Wellhub with gyms and wellness apps

Free 24/7 confidential support

Job summary

A leading health and wellness retailer in the UK is seeking a Store Manager who will lead a high-performing team, manage store operations, and drive commercial success. You will recruit and develop talent, ensuring compliance with company policies while maintaining exceptional customer service standards. The role offers a competitive salary, monthly performance bonuses, substantial annual leave, and employee discounts. Join us to help shape a healthier future for everyone.

Qualifications

• Proven experience in managing teams and store operations.
• Strong focus on commercial performance and business drivers.
• Ability to make data-driven decisions.

Responsibilities

• Lead and develop a high-performing store team.
• Drive commercial success through effective management.
• Ensure compliance with company policies and health & safety.

Skills

Leadership

Financial performance understanding

Communication

Analytical skills

Adaptability

Job description

Join to apply for the Store Manager role at Holland & Barrett. Working hours are 38.75 hours per week. Salary is up to £31,500 per annum (depending on experience). Employment type: permanent. Store location: Newborough, Scarborough.

What You’ll Do

• Lead and develop a high‑performing store team, driving engagement, motivation and results.
• Recruit, coach and retain talent to build a culture of learning and performance.
• Create a customer‑first environment that delivers an exceptional experience every time.
• Drive commercial success through effective management of sales, profit and loss and store operations.
• Maintain strong stock accuracy, availability and visual presentation standards.
• Ensure compliance with company policies, operational standards and health & safety requirements.
• Execute marketing, promotions and planograms with precision and consistency.
• Champion the use of technology to enhance both team performance and customer experience.
• Collaborate with the Regional Manager and peers to share best practice and deliver regional success.
• Complete the Qualified to Advise training so you can support customers with trusted expertise.

Who You Are

• A proven leader with experience managing teams and store operations in a retail environment.
• Commercially focused with a strong understanding of financial performance and business drivers.
• A confident communicator who leads with integrity and brings out the best in others.
• Analytical and solutions‑oriented, with the ability to make data‑driven decisions.
• Passionate about health, wellness and developing your team to become trusted experts.
• Adaptable and organised, able to balance priorities in a fast‑paced environment.

What We Offer

• Monthly performance bonus
• Up to 28 days annual leave
• 25 % discount in store and online (plus free delivery)
• £/€50 annual product allowance
• Life assurance
• Exclusive discounts on well‑known brands
• Access to Wellhub with gyms, studios and well‑being apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional well‑being

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.

Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.