Store Manager

Safestore Holdings PLC; St Albans; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Sharesave

Pension

Healthcare plan

Gym discount

Cycle to work

Staff discounts

Assistance programme

Parental leave

Job summary

Safestore Holdings PLC in St Albans is seeking a Store Manager to lead a store team, drive sales, and deliver outstanding customer experiences. The role is permanent and full-time, based in St Albans, with a structured development path and performance-based bonus.

You will manage day-to-day store operations, coach staff, and ensure high standards of service while working within the store’s rota and opening hours. A proactive, customer-focused leader will thrive in this role.

Qualifications

• Minimum 2 years’ experience in a management role.
• Experience leading a store team and coaching for performance.
• Good communication and relationship-building with stakeholders.

Responsibilities

• Drive store performance and achieve targets (P&L).
• Lead and motivate the team through coaching.
• Deliver excellent customer service and maximise customer experience.
• Maintain store standards including Health and Safety.

Skills

Leadership

Team coaching

Communication

Relationship building

Sales focus

Job description

Store Manager

Department: Region 9

Employment Type: Permanent - Full Time

Location: St Albans

Compensation: £30,000 / year

Description

At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers.

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.

We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.

What we will offer you:

• A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
• Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way
• Attractive bonus linked to performance (both individual and team).
• Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues)
• 28 days paid holiday per year (including bank holidays)
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme
• Enhanced parental leave
• £30000 per annum with real potential for growth linked to career development and performance

What you will offer us:

• Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
• People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers

A successful Store Manager will:

• Minimum 2 years’ experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales
• Be able to lead a team and coach for performance
• Be able to communicate and build relationships with all stakeholders
• Have strong commercial acumen
• Be able to lead your team through the fast-moving storage industry environment
• This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am – 4:00pm.