Sales Consultant

Safestore Holdings PLC; Coventry; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Performance bonus

Sharesave scheme

28 days holiday

Pension scheme

Healthcare cash plan

Wellbeing initiatives

Staff discounts

Employee Assistance Programme

Enhanced parental leave

Job summary

Safestore Holdings PLC in Coventry is seeking a Sales Consultant to join our team on a permanent full-time basis. You will drive sales by understanding customer needs and guiding them to the best storage solution, while delivering excellent service.

This role offers a structured development path with a supportive team, attractive bonus potential, and company benefits. The position is full-time, 40 hours per week, on-site in our Coventry store as part of a 5-of-7 shift pattern.

Qualifications

• Experience in sales or customer service is preferred but not essential.
• Enthusiasm and willingness to learn are valued.

Responsibilities

• Achieve targets by understanding each customer’s requirements and advising on suitable storage solutions.
• Provide exceptional customer service to maximise the customer experience.
• Maintain store standards, health and safety, and present a great impression to customers.

Skills

Sales experience

Customer service

Retail experience

Job description

Sales Consultant

Department: Region 12

Employment Type: Permanent - Full Time

Location: Coventry

Compensation: £26,440 / year

Description

At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers.

Experience in sales, customer service or retail is preferred but not essential as Safestore supports every colleague with their development.

We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.

What we will offer you:

• We are small teams with a very close management line to support and develop our sales consultants every step of the way
• An unmatched sales development programme to take your career to the next level to becoming a Store Manager with growth potential.
• Attractive bonus linked to performance (both individual and team).
• Attractive sharesave scheme (which, to date, has delivered great returns for our colleagues)
• 28 days paid holiday per year (including bank holidays)
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme
• Enhanced parental leave
• You will earn £12.71per hour (£26,440 per annum) with real potential for salary growth linked to career development and performance.

In return what we would like you to offer us:

• Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.

A Successful Sales Consultant will:

• Be enthusiastic and friendly with a great attitude
• Be willing to learn and develop new skills
• Enjoy varied work- no two days are the same
• Be motivated and able to work in a team and independently, aiming to achieve your store targets.

This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am – 4:00pm.