Store Manager

Body Shop (The); Redcar; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading ethical beauty brand seeks a passionate Store Manager who will inspire the team and deliver exceptional customer experiences. This role requires strong retail expertise, effective leadership skills, and the ability to drive sales performance while fostering a collaborative team environment. If you're eager to contribute to a brand that stands for social impact and beauty, this position at The Body Shop is for you.

Qualifications

• Experience in beauty retail and people leadership.
• Ability to make sound commercial decisions based on data.
• Flexibility to work across Sunday to Saturday.

Responsibilities

• Drive customer engagement and develop consumer loyalty.
• Monitor sales and performance targets while managing stock.
• Lead and coach team members to high standards.

Skills

Leadership

Communication

Team Management

Sales Management

Planning

Organising

Customer Engagement

Data Analysis

Collaboration

Tools

IT Skills

Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good thats us. Over 40 years later, were proud to be pioneering cruelty-free beauty every step of the way. Were the original ethical beauty brand. Weve got a thing for empowering people and enriching our planet. Were all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. Were never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. Were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone whos not afraid to mix things up.

Your role in a nutshell

To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience

More About The Role

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand.

Delivery - Retail related beauty expertise is highly desirable at management level. Were looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

Teamwork and People Management - Our people are at the heart of everything we do. Were particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.

What We Look For

• Experience in beauty retail and people leadership
• Able to control and meet sales and performance targets with outstanding planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Ability to demonstrate outstanding communication and operational skills
• Leadership skills to achieve personal and business success.
• Good IT Skills
• Flexibility to work across Sunday to Saturday is required.
  
  

Talent Drivers

CommercialityCollaborative SkillsLeadershipPersonal ConductPurpose