Store Manager

E8surveys.com; Penrith; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading charity as a Store Manager, where you'll lead a dynamic team to maximize sales and support vital research. This role involves hands-on management, ensuring high retail standards while fostering an inclusive environment. Enjoy generous benefits including 38 days of annual leave and a pension scheme.

Benefits

38 days of annual leave

Wagestream for early wage access

25% staff discount

Health cash plan

Access to a 24/7 Virtual GP

Pension scheme with up to 10% employer contribution

Cycle to work scheme

Discounts on gym memberships

Qualifications

• Experience in a customer-facing role in retail or hospitality.
• Proven ability to lead and motivate teams.
• Understanding of budgets and P&L.

Responsibilities

• Accountable for store performance and maximizing sales.
• Lead an inclusive and diverse team.
• Maintain high retail standards and adapt to business needs.

Skills

Customer service

Team leadership

Commercial awareness

Sales target achievement

Adaptability

Job description

Would you like to make an impact by leading one of our community-based fashion store teams that offer an amazing selection and genuine sustainability?

What does this role involve?

As a Store Manager, you will be accountable for your store's performance, maximizing sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that demonstrates the BHF values.

Each day is different in this varied, fast-paced, and hands-on role. Due to the volume of donations, it can be physically demanding at times, but it is also highly rewarding as you play a part in funding life-saving research.

What are we looking for?

• Experience working in a customer-facing role in retail, hospitality, or service industry
• Experience of leading, motivating, and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Commitment to maintaining high retail standards
• Able to work proactively and adapt to changing business needs
• Thrives in a hands-on, fast-paced environment
• Understanding of budgets and P&L

Our stores operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis.

What’s important to us?

At the British Heart Foundation (BHF), we offer a wide range of new and used furniture, clothing, jewelry, and more, available both in-store and online. We connect with local communities and help reduce waste across the UK, preventing around 70,000 tonnes of unwanted items from landfill annually. We receive millions of donated items and aim to expand our reuse initiatives.

Everything we do supports funding lifesaving research for heart and circulatory conditions. We are ambitious and committed to making a difference, and you could be part of this journey.

Our commitment to Equality, Diversity, and Inclusion (EDI) is reflected in our strategy, 'Igniting Change,' our internal EDI group Kaleidoscope, and various employee networks, fostering an environment where all colleagues and volunteers can succeed.

Why join the BHF?

We promote internal career progression and support your professional development. Our staff benefits include:

• 38 days of annual leave (plus options to buy or sell leave)
• Up to 10 additional days of holistic support leave each year
• Enhanced family policies (maternity, paternity, adoption leave)
• Wagestream for early wage access
• 25% staff discount
• Health cash plan (dental, optical, therapies, etc.)
• Access to a 24/7 Virtual GP and Employee Assistance Programme
• Pension scheme with up to 10% employer contribution
• Cycle to work scheme
• Discounts on gym memberships and retail partners