Store Manager

Astrid & Miyu; Packmoor; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Salary £32,000 + commission and bonus

Job summary

Astrid & Miyu in Oxford is seeking a Store Manager to lead a brand-new store with a focus on experiential retail and exceptional customer experiences. You will champion our values, develop your team, and drive store performance in a dynamic, growth-focused environment.

As a values-driven leader, you will guide daily operations, curate in-store experiences, and build brand loyalty through CRM initiatives and community engagement in Oxford's vibrant market.

Qualifications

• Experience as a Store Manager.
• Strong commercial acumen and leadership.
• Excellent communication and coaching skills.
• Ability to mentor a high-performing team.

Responsibilities

• Inspire and empower the team to Host from the Heart.
• Coach and develop your team to grow in their roles.
• Lead stock/inventory, VM, store layout and experiential retail.
• Ensure efficient operations to enhance productivity and customer satisfaction.
• Promote CRM, host events and engage with the local community.

Skills

Store management

Leadership

Customer service

Communication

Coaching

Team development

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: Oxford

Hours: Full time

Salary & Benefits: £32,000 + commission and bonus. See more on our benefits here.

Our Commitment:

Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

This winter, we'll be opening our doors to a brand new store for jewellery lovers in the heart of Oxford. It's a city full of history, charm and creativity, and we're so excited to become part of its vibrant community. We're looking for a passionate team to help bring this beautiful new space to life, hosting from the heart and creating unforgettable experiences for every customer who walks through our doors.

The Store Manager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you'll drive success:

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• You're a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You'll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business
• You'll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What you'll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have