Global Flagship Assistant Store Manager

astrid & miyu; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Commission

Job summary

Astrid & Miyu Ltd. seeks an Assistant Store Manager for the House of Astrid & Miyu Global Flagship on Carnaby Street, London. You will lead and develop the store team, delivering a memorable in-store experience and upholding our values of growth and community.

You will coach staff, manage inventory and VM, optimise operations, and drive CRM events to build modern brand loyalty in a fast-moving environment.

Qualifications

• Values champion and brand ambassador to embody Astrid & Miyu culture.
• Ideal for someone with Assistant Store Manager experience.
• Ability to mentor and grow a high-performing team.
• Strong communication and collaboration with cross-functional teams.
• Curiosity and a drive to improve processes and outcomes.

Responsibilities

• Inspire and empower the team to Host from the Heart on the shop floor.
• Coach and develop staff using a reverse leadership approach.
• Deliver clear feedback and maintain open communication with all levels.
• Lead inventory management, VM, store layouts, and experiential retail to hit targets.
• Ensure efficient operational processes to boost productivity and customer satisfaction.
• Promote CRM initiatives, host events, and engage with the local community.

Skills

Brand ambassador

People leadership

Communication

Mentoring

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.
We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.
Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Location: House of Astrid & Miyu Global Flagship, Carnaby Street, London.

Hours: Full-time.

Salary & Benefits: £35,000 + commission. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The Global Flagship Assistant Store ManagerMission: You will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part your continued growth and expansion of the brand, whilst partnering with your Store Manager to lead and develop your team, with growth always at the forefront.

How you'll drive success:

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for

• You will support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams

• You're a clear and confident communicator and comfortable with delivering feedback on the shop floor, oberserving & delivering in the moment

• You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail

• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction

• You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business

• You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What you'll need to thrive:

• A values champion and brand ambassador our values resonate deeply with you

• This role is ideal for anyone with experience as an Assistant Store Manager

• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development

• Strong communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels

• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

Your Journey With Us: - Want to know more about our interview process? Find out what to expect here.

Job Application & AI: Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.