Store Manager

Westgate Shopping Centre; Oxford; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

50% store discount

28+ days paid holiday

Incentive program

Job summary

Westgate Shopping Centre in Oxford is looking for a passionate Store Manager to lead our team at Smiggle. The role involves driving store performance through effective coaching, maximizing sales, and fostering a customer-centric atmosphere. A strong leader with retail management experience is essential. You'll benefit from a vibrant workplace culture, a competitive salary, and perks like a 50% store discount and a generous holiday allowance. Join us to ignite creativity and make every day magical!

Qualifications

• Proven experience in retail management with a focus on customer service.
• Ability to lead, motivate, and inspire a team to achieve sales targets.
• Strong communication skills and adaptability in high-pressure environments.

Responsibilities

• Drive store performance through coaching and team development.
• Oversee recruitment and staff induction processes.
• Optimize sales strategies and customer service initiatives.

Skills

Leadership

Customer Advocacy

Sales Skills

Visual Merchandising

Team Management

Job description

Ready to lead, inspire, and ignite creativity?

Join us at Smiggle as a Store Manager for our Westgate Oxford branch, and get ready to maximise store performance, boost sales, and lead your team in a fast-paced, hands‑on environment; all while playing with the products, and approaching every day with an attitude of fun!

What you will do

• Drive Store Excellence: Elevate store performance through hands‑on coaching and development across various key areas.
• Build Winning Teams: Spearhead recruitment and staffing, collaborating closely with the Regional Manager and our People & Culture Team.
• Cultivate Excellence & Fuel Success: Oversee the induction of new team members and keep a watchful eye on performance, nurturing their growth.
• Boost Sales & Service: Elevate sales skills, supercharge customer service, and ignite brand promotion to drive KPIs & success.
• Visual Magic: Infuse your creativity into visual merchandising, ensuring every detail aligns perfectly with our brand standards.
• Climb the Ladder: Genuine progression opportunities are within reach - your career can thrive here.
• Maximise Your Earnings: Our enticing Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 – your hard work pays off!
• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral Program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday – embrace relaxation: because we believe in the importance of work‑life balance.
• At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

You’ll be…

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
• Adaptable and unfazed by frequent visual changes in a high‑pressure environment.
• Our Culture is as clear as our name! We’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Store Manager and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.

Store Manager (40 hours)

Location: Westgate Oxford | Contract type: full‑time | Pay: Competitive Salary + Benefits | Closing Date: