Store Manager

FLANNELS; Northampton; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading luxury fashion destination is seeking a driven Store Manager for their Northampton location. The ideal candidate will have a strong background in fashion retail, exceptional leadership skills, and a passion for delivering outstanding customer service. You will be responsible for maximizing sales, managing team performance, and ensuring a premium shopping experience. Join a dynamic team and enjoy a range of benefits including competitive salary, bonuses, and discounts.

Benefits

Basic salary of £34,539 per annum

Weekly, monthly, and quarterly commercial bonuses

Stocktake bonuses

Commission-led bonuses

Monthly group rewards and recognition

Long service awards

28 days holiday

50% in-store uniform discount

Discounted gym membership

Group-wide 20% discount across all Frasers Group brands

Qualifications

• At least 3 years of leadership experience in a fashion retail environment.
• Previous experience in the luxury/premium sector is essential.

Responsibilities

• Maximise turnover to exceed required targets and improve performance.
• Manage and motivate the team to ensure sales targets are met.
• Ensure exceptional customer service is delivered at all times.

Skills

Leadership

Communication

Analytical Skills

Organizational Skills

Motivational Skills

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion, we now require a truly exceptional, driven, and proven Store Manager to join our Flannels team in Northampton.

Key Responsibilities

1. Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
2. Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
3. Be a strong presence on the shop floor to drive sales both personally and through the team.
4. Ensure exceptional customer service is delivered at all times.
5. Ensure all members of the team have the tools and knowledge to deliver the key business objectives.
6. Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
7. Maintain an awareness of current market trends, upcoming customer promotions, and monitor local competitors.
8. Ensure all paperwork, policies, and procedures are carried out efficiently and accurately.
9. Drive and deliver KPIs.
10. Carry out all additional duties as necessary within the defined levels of responsibility and accountability.

Benefits

• Basic salary of £34,539 per annum.
• Weekly, monthly, and quarterly commercial bonuses.
• Stocktake bonuses.
• Commission-led bonuses across a wide range of products.
• Monthly group rewards and recognition.
• Long service awards.
• Opportunity to join the Fearless1000 Incentive Scheme.
• Development courses with national qualifications.
• 28 days holiday.
• 50% in-store uniform discount.
• Discounted gym membership.
• Group-wide 20% discount across all Frasers Group brands.

Skills and Knowledge

• At least 3 years of leadership experience in a fashion retail environment.
• A strong clientele background with a solid database of personal contacts and clients.
• Previous experience within the luxury/premium sector is essential.
• Exceptional people management, leadership, and motivational skills.
• Excellent communication, planning, and organizational skills.
• Strong analytical skills with the ability to interpret financial and sales data.
• High level of brand awareness and product knowledge.
• Awareness of the local area.

Personal Qualities

• High energy to drive projects to completion.
• Confidence and assertiveness.
• Positive, enthusiastic, with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Trend-aware, fashion-conscious, and well-presented at all times.