Store Manager

Allscreens Nationwide Ltd; Newcastle-under-Lyme; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave

10% staff discount

GP access 24/7

Job summary

Heron Foods is seeking a Store Manager to lead a busy retail store, driving sales targets and delivering exceptional customer service. You will actively manage the team, stock, and day-to-day operations in a fast-paced, community-focused environment.

The role offers career development opportunities and a supportive workplace culture that recognises the value of teamwork and outstanding store performance.

Qualifications

• Proven experience in store leadership or equivalent management role.
• Strong ability to lead and motivate teams to meet sales targets.
• Passion for delivering excellent customer service in retail.

Responsibilities

• Lead and motivate the store team to achieve sales targets and deliver outstanding results.
• Provide hands-on leadership, coaching, and foster a collaborative, high-performing store environment.
• Ensure operational excellence from stock management to health & safety compliance.
• Deliver exceptional customer service and resolve queries to ensure a positive shopping experience.
• Develop talent within the team and support ongoing growth and succession planning.

Skills

Store management

Team leadership

Customer service

Job description

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Hanbridge Avenue, Newcastle under Lyme, ST5 8HX

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As

part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our

teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace

culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast-paced, community-focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.