Store Manager

ERNEST JONES; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where you'll inspire a customer-first team and drive sales in a vibrant retail environment. Your leadership will be crucial in achieving store targets and creating memorable experiences for clients. With a focus on continuous improvement and a commitment to excellence, this role offers an exciting opportunity to develop your career in the jewellery industry. Enjoy a competitive salary, generous discounts, and comprehensive training programs that will help you shine in your role. Be part of something special and make a significant impact in a dynamic team!

Benefits

Generous discount of up to 30%

Annual enhanced discount

Retirement Savings plans

Immediate Life Assurance

Minimum of 33 days holiday

Recognised qualifications

Health and Wellbeing Scheme

Financial Wellbeing scheme

Give As You Earn scheme

Exclusive discounts on groceries

Qualifications

• Proven track record of achieving KPIs and managing store performance.
• Experience in leading and developing teams to maximize potential.

Responsibilities

• Achieve store targets through effective sales management and team leadership.
• Ensure compliance with company policies and operational activities.

Skills

Achieving KPIs

Managing commercial performance

Leading store teams

Target-setting and business data interpretation

Inspiring and coaching team

Delivering customer experiences

Passion for products

Competitive spirit

Basic legislative knowledge

Job description

Skills

Skills

Hierarchy

Hierarchy

Our Store Managers are inspirational role models who aspire to continuously improve!

CELEBRATE LIFE & EXPRESS LOVE

Store Manager - Ernest Jones - Solihull

As Store Manager here at Ernest Jones in Solihull you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You'll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You'll also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.

Become a special part of creating incredible memorable events for our clients!

At Ernest Jones you'll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!

Could you be the finishing touch that makes our team complete?

Are you the perfect gem?

We're looking for suitable candidates to demonstrate the following:

• An excellent track record of successfully achieving KPI's.
• Experience of holding accountability for managing the commercial performance of a store.
• Experience of leading store teams.
• Experience of target-setting and interpreting business data.
• An ability to inspire, coach and develop your team to maximise potential and performance.
• Proven track record of role modelling and consistently delivering amazing customer experiences.
• Clear passion for our products and ability to put yourself in our customers shoes.
• A competitive spirit.
• Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

What's next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don't miss any updates with your application.

What will you receive in return?

Your Rewards

Upon joining us as a Store Manager you'll be supported from day-one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme - An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could Shine with Signet!

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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