Store Manager

THE WHITE COMPANY; Marlborough; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead a high-performance team in a fast-paced retail environment. This role involves maximizing sales, managing operational activities, and ensuring exceptional customer service. The ideal candidate will embody the company's values and be passionate about developing their team. With a commitment to equality, diversity, and sustainability, this forward-thinking company offers a rewarding work environment with competitive benefits, including generous discounts and a supportive culture. If you're ready to inspire and drive results, this opportunity is for you.

Benefits

50% discount on products

25 days holiday, increasing to 28 with service

Volunteer Day

Discretionary annual bonus scheme

Perk Place Benefits Platform

Group Personal Pension scheme

Wagestream Money Management app

Private Medical Insurance

Life assurance coverage

Social events, including a Christmas party

Qualifications

• Proven track record in maximizing sales and profitability.
• Experience in coaching and developing retail teams.

Responsibilities

• Accountable for operational and commercial activities in the store.
• Manage customer experience and staff training for high performance.

Skills

Team Leadership

Sales Maximization

Customer Service

Operational Management

Education

Retail Management Experience

Job description

Our Role

As a Store Manager, you will be fully accountable for all operational and commercial activities in your store, providing clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values as a passionate, inspiring, and resourceful leader, with a proven track record of maximizing sales and profitability in a fast-paced, commercially driven retail environment. An imaginative and dedicated manager, you will coach and develop your team to reach their potential and demonstrate your knowledge and passion for The White Company.

What you'll be doing

• Manage the customer experience as part of The White Company's multi-channel strategy.
• Maximize contribution by achieving budget sales and controlling costs.
• Manage store costs without jeopardizing store objectives.
• Oversee staff training to develop and motivate the team, aiming for the highest levels of customer service and performance.
• Manage the performance and development of the management team.
• Ensure store presentation, including cleanliness, visual display, and merchandising, reflects the brand.
• Provide feedback and information on product performance and development to relevant departments.

Please read through the attached Job Description for more details.

What we offer you

At The White Company, we value our employees for their dedication to excellent customer service. We reward this with great benefits and competitive salaries.

• 50% discount on our products
• 25 days holiday, increasing to 28 with service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme
• Perk Place Benefits Platform offering various discounts
• Automatic enrollment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance coverage after successful probation
• Social events, including a Christmas party

Our Commitment to Equality, Diversity, and Inclusion

We are dedicated to creating an inclusive culture that celebrates diverse backgrounds and identities. We strive for an environment where everyone can bring their authentic selves, contribute meaningfully, and feel valued and respected.

Our active Equality, Diversity, and Inclusion Policy guides our recruitment and workplace practices. We invite you to join us on this journey.

Our Sustainability Commitment

We are committed to building a sustainable legacy that benefits people and the planet. This commitment is reflected in everything we do.