Store Manager

Pets at Home; Maidstone; On-site; GBP 33,000 - 38,500; Full time

Benefits offered by this job

Annual bonus opportunities

28 days paid leave, rising to 33 after 2 years

A birthday day off

Life assurance worth 4x your annual salary

4% company pension contribution

Colleague discounts on products

Job summary

A leading pet care retailer in Maidstone seeks an experienced Store Manager to lead operations and drive sales. You will oversee a team, ensuring compliance with safety standards while creating a positive environment. Ideal candidates have over 2 years of management experience in retail and are passionate about achieving results. This full-time role offers a salary of £33,000 - £38,500, bonuses, and generous leave benefits. Flexible shift patterns including weekends are required.

Qualifications

• At least 2 years of management experience in a retail environment.
• Proven track record of delivering excellent results.
• Willingness to complete 6 months of comprehensive training.

Responsibilities

• Oversee daily operations from stock control to store standards.
• Lead and inspire your team to achieve sales targets.
• Create a positive working environment for colleagues.
• Ensure health and safety compliance.

Skills

Management experience in retail

Strong communication skills

Leadership skills

Flexibility to work shifts

Job description

Join to apply for the Store Manager role at Pets at Home

Full-time, £33,000 - £38,500 per annum
Ref: 35345
Salary: £33,000 - £38,500 per annum
Hours: Full-time
Contracted Hours: 39
Contract Type: Permanent
Location: 7, South Aylesford Retail Park, London Road, Aylesford, Maidstone, Kent, ME20 7TP

The Role

As a Store Manager Designate, you will report to the Area Manager, empowering the teams to maximize sales and performance across all major KPI’s. The role offers exposure to different store sizes and teams, developing skills for future store responsibility.

Your Key Responsibilities

• Oversee all aspects of daily operations, from stock control to store standards.
• Lead and inspire your team to achieve sales targets and exceed KPIs.
• Create a positive and fun working environment for colleagues.
• Ensure health and safety compliance across the store.
• Deliver outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.

Who Are We Looking For

• At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast‑paced setting.
• A passion for retail and a proven track record of delivering excellent results.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Strong communication and leadership skills to engage and motivate your team.
• A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.

Benefits

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• A birthday day off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own‑brand products.

About Us

At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community‑focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People.

Don’t wait—apply now!