Store Manager

TieTalent; Luton; On-site; GBP 32,000 - 37,000; Full time

Job summary

Crown Paints is looking for a passionate Store Manager to lead their Luton location. This full-time role focuses on enhancing customer experience, driving sales, and supporting a team dedicated to growth. Benefits include a competitive salary, bonus structure, and excellent perks like 36 days holiday and health benefits.

Benefits

36 days annual leave

Performance bonus up to 25% quarterly

Discounted paint for personal use

Pension plan with company matching

24/7 Employee Assistance Programme

Health & wellbeing perks

Work-life balance

Training and development opportunities

Qualifications

• Proven experience in a retail or sales management role.
• Strong commercial understanding and ability to meet performance targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and motivate a small team of staff.
• Manage stock control and forecasting needs.
• Build relationships with customers and drive sales performance.

Skills

Leadership

Problem-Solving

Sales Management

Customer Relationship Management

Job description

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About

Crown Paints are seeking to recruit Store Manager to join our fantastic team based in Luton.

The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-12pm).

In return, we are offering you a salary of £32,037 per annum + bonus + excellent benefits package.

What you can expect from this role?

This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition.

There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.

Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.

Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.

Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.

With great work comes great reward

At Crown Paints We Take Pride In Our Warm And Inclusive Culture, Excellent Working Conditions And Offer An Attractive Reward Package That Includes

36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)

The opportunity to earn up to a 25% performance bonus each quarter

Purchase a generous amount of significantly discounted paint for personal use

A fantastic pension plan where the Company will match, and even double your contribution

Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors

Health & wellbeing perks - a range of medical dental and optical treatments for you and your family

Excellent work-life balance - never work a night shift or on Sunday's again!

Eating out, retail and leisure discounts

Cycle to Work Scheme

Training and development throughout your role

A Little More About Us

Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal

• Luton, England
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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