Store Manager

China-Britain Business Council; Loughton; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading health and wellness retailer is seeking a Retail Store Manager to oversee store operations and lead a high-performing team. The ideal candidate will possess strong communication skills, the ability to analyze sales figures, and a passion for health and wellness. Join a company dedicated to empowering individuals to live healthier lives and be part of a diverse and inclusive workplace.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Excellent communication and people management skills.
• Ability to work under pressure in a fast-paced retail environment.
• Understanding of sales figures and ability to analyze them.

Responsibilities

• Manage day-to-day operations of the store.
• Recruit, coach, and train team members.
• Drive financial performance and meet sales targets.

Skills

Communication

People Management

Sales Analysis

Product Knowledge

Flexibility

Education

Qualified to Advise Level 2 and Level 3

Job description

Salary: Up to £33,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety standards.

To become a Health & Wellness specialist, you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications, which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to demonstrate that you have:

• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyse sales figures daily to enable the store to trade within company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.