Store Manager

Card Factory; Llandudno; On-site; GBP 27,000 - 36,000; Full time

Job summary

cardfactory is seeking a Store Manager in Wales to lead a team, shape a positive culture and create a space where colleagues feel supported and inspired.

You will coach, manage merchandising and payroll, hire and develop people, and work with District and Regional Managers to drive growth and celebrate success. With a customer-first mindset and data-driven approach, you will keep daily operations on track and empower your team to deliver memorable moments for customers.

Qualifications

• Leadership experience—ability to manage and develop a team.
• Ability to lead by example and build high-performing culture.
• People-first mindset with coaching and support skills.
• Strong verbal and written communication skills.
• Tech-savvy and comfortable using retail systems.
• Calm, adaptable, and able to stay focused under pressure.

Responsibilities

• Lead day-to-day store operations and set clear direction.
• Hire, coach, and develop team members.
• Oversee merchandising and payroll processes.
• Collaborate with District and Regional Managers to drive performance.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You'll Be Getting Up To:

You'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen.

You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We're Looking For:

• Leadership experience - You've led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too.

If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you.

There's no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.

No agencies, please.