Store Manager

Sportswift Ltd; Shepton Mallet; On-site; GBP 30,000 - 42,000; Full time

Job summary

cardfactory is seeking a Store Manager to lead a team, shape a positive culture, and create an environment where colleagues feel supported and inspired. You will coach, motivate, and celebrate wins, using data to keep store performance on track and moving forward.

The role emphasizes leading by example, driving a people-first approach, and delivering excellent customer service while collaborating with district and regional leaders to grow the business.

Qualifications

• Leadership experience leading teams and building a high-performing culture.
• Ability to coach, motivate and celebrate team wins.
• Strong communication and stakeholder management.

Responsibilities

• Lead day-to-day store operations and build a brilliant team.
• Set clear direction and develop a positive workplace culture.
• Oversee hiring, coaching, merchandising and payroll processes.
• Collaborate with District and Regional Managers to drive growth.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You'll Be Getting Up To:

You’ll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen. You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

• + Leadership experience - You've led teams and know how to bring out their best.
• + Inspiring presence - You lead by example and build a high-performing culture.
• + People-first mindset - You coach, support, and help others grow.
• + Strong communicator - You listen, speak clearly, and bring people together.
• + Tech-savvy - Comfortable using systems to support daily tasks.
• + Calm and adaptable - You stay focused and flexible under pressure.

At cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you.