Store Manager

China-Britain Business Council; Liverpool; On-site; GBP 28,000 - 34,000; Full time

Job summary

Rejoignez un leader de la vente au détail en tant que Retail Store Manager. En tant qu'ambassadeur de la marque, vous dirigerez une équipe dans un environnement dynamique, garantissant un service client exceptionnel tout en atteignant des objectifs de vente. Avec des formations reconnues et des opportunités de croissance, votre passion pour le bien-être s'épanouira au sein d'Holland & Barrett.

Benefits

25% de réduction pour les employés

28 jours de congés annuels au prorata

Qualifications

• Excellentes compétences en communication et gestion des personnes.
• Capacité à travailler sous pression et à gérer des situations difficiles.
• Compréhension des chiffres de vente pour optimiser les performances du magasin.

Responsibilities

• Gérer les opérations quotidiennes du magasin et bâtir une équipe performante.
• Assurer un service client de classe mondiale et atteindre les objectifs financiers.
• Maintenir l'exactitude des stocks et mettre en place des plans promotionnels.

Skills

Communication

Gestion des personnes

Analyse des ventes

Flexibilité

Education

Qualifications en santé et bien-être accréditées

Job description

Flexible, including bank holidays and weekends

Salary: Up to £31,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge.
• The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

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