Store Manager

Heron Foods Limited; Liverpool; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave

Discounts at Heron Foods & B&M stores

Wellbeing support

BenefitHub access

Career development

Job summary

Heron Foods is seeking a Store Manager in the Liverpool Area to lead daily operations, drive sales, and deliver exceptional customer service. You’ll oversee a fast-paced retail environment, coach staff, and ensure store standards are met while focusing on community engagement and value delivery.

The role requires 45 hours per week in a permanent position with opportunities for development and progression within a growing discount retailer.

Qualifications

• Proven experience in a Store Manager or senior retail leadership role.
• Strong track record of developing teams and delivering results.
• Passion for retail, customer service, and driving store performance.
• Ability to thrive in a fast-paced, community-focused environment.

Responsibilities

• Lead and motivate your team to deliver exceptional sales results.
• Provide hands-on leadership, coaching, and foster a high-performing store culture.
• Ensure store presentation, stock management, and health & safety compliance.
• Deliver outstanding customer service and resolve queries to maintain a positive shopping experience.
• Develop talent within the team and support ongoing growth and succession planning.

Skills

Leadership

Team development

Customer service

Retail management

Job description

Hours

45

Contract

Permanent

Location

Liverpool Area

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Liverpool Area

Why Heron Foods?

Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams.

We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards.

As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You'll Do:

As a Store Manager, you'll be at the heart of our success, taking responsibility for:

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We're Looking For:

We're seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast-paced, community-focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.