Store Manager

Mountain Warehouse; Lichfield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Job summary

A popular retail company in Lichfield seeks a Store Manager to oversee operations, drive sales, and build a strong team. The ideal candidate is a passionate leader who excels in delivering exceptional customer experiences and achieving performance goals. This full-time role offers a monthly bonus and various employee benefits to support a positive work environment.

Qualifications

• Passionate leader with a focus on empowering teams.
• Experienced retail manager skilled in motivating diverse teams.
• Excellent communicator who conveys expectations clearly.

Responsibilities

• Oversee daily store operations and compliance with policies.
• Lead team to exceed sales targets and enhance customer experience.
• Build and maintain strong community connections.

Skills

Leadership

Sales strategy

Customer service

Job description

Join to apply for the Store Manager role at Mountain Warehouse

1 day ago Be among the first 25 applicants

Join to apply for the Store Manager role at Mountain Warehouse

Get AI-powered advice on this job and more exclusive features.

Description

Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!

Department: UK Retail

Location: Lichfield - Management (LIC)

Description

Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!

As the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.

Key Responsibilities

Leadership & Team Development:

• Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.
• Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.
• Proactively address employee relations, resolving issues while supporting ongoing learning and development.
• Communicate openly and clearly, ensuring alignment and trust across all levels of the team.
• Provide your team with the knowledge and tools needed to deliver exceptional customer service.
  
  

Operational Excellence:

• Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
• Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.
• Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.
• Recruit, retain, and develop top talent to build a high-performing and motivated team.
  
  

Sales & Performance:

• Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).
• Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.
• Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.
  
  

Customer Experience:

• Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.
• Address customer feedback thoughtfully and resolve issues to build brand loyalty.
• Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
• Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.
  
  

We Would Like To Meet Someone Who Is

• Passionate about delivering outstanding customer experiences.
• A confident and experienced retail manager who thrives on motivating and empowering teams.
• Skilled in managing diverse personalities with diplomacy and adaptability.
• An excellent communicator, able to convey expectations and feedback clearly at all levels.
• Results-driven, with a sharp focus on achieving sales and performance goals.
• Solutions-focused, addressing challenges proactively while aligning with company policies.
• Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.
• Energetic and determined to tackle tasks with excellence, driving success for the team and business.
  
  

What's In It For You

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 1 weekend off per month, with 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards
  
  

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at Mountain Warehouse by 2x

Get notified about new Store Manager jobs in Lichfield, England, United Kingdom.

Cannock Wood, England, United Kingdom 6 months ago

Cannock Wood, England, United Kingdom 2 days ago

Store Manager - Birmingham New Street Accessorize

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Store Supervisor (40 Hours) - West Midlands

Cannock Wood, England, United Kingdom 4 days ago

Derby, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 2 weeks ago

Cannock Wood, England, United Kingdom 1 week ago

Abbots Bromley, England, United Kingdom 1 day ago

FLOOR MANAGER (20 hours, Birmingham Fort)

Birmingham, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 4 weeks ago

Piccadilly, England, United Kingdom 1 month ago

Tamworth, England, United Kingdom 2 weeks ago

Nuneaton, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 1 week ago

Walsall, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 6 days ago

Tamworth, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 1 day ago

Uttoxeter, England, United Kingdom 17 hours ago

Birmingham, England, United Kingdom 1 week ago

Derby, England, United Kingdom 2 weeks ago

Brierley Hill, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 1 week ago

Solihull, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 1 day ago

Derby, England, United Kingdom 2 months ago

Birmingham, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.