Store Manager

Travis Perkins plc; Hounslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Store Manager in Hounslow. You will be responsible for managing the branch, leading a dedicated team, and ensuring excellent customer service. The role offers development opportunities and a supportive environment to grow within the business.

Benefits

22 days’ holidays plus Bank Holidays

Pension scheme

Life assurance

Bonus scheme

Cycle to work

Employee discounts

Financial education

Recognition awards

Discounts at over 1000 retailers

Qualifications

• Proven track record in developing high-performing retail teams.
• Dedication to leading a team to deliver sales and excellent customer service.
• Willingness to get involved and develop future leaders.

Responsibilities

• Manage the branch, serve customers, and check deliveries.
• Ensure team provides excellent customer experience and drives sales.
• Coach, motivate, and engage your team.

Skills

Customer focus

Teamwork

Resilience

Flexibility

Hard work and passion

Job description

What you'll do

Store Manager in Hounslow

40 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. You’ll manage the branch, serve customers, check deliveries, pick items from the warehouse, and stock shelves. The environment can be hot in the summer and cold in the winter. If you take pride in leading and motivating a team to achieve great results, our customers will notice and appreciate us more.

Day-to-day

1. Delivering great service: Ensuring your team provides excellent customer experience and drives sales through service.
2. Mucking in: Assisting with deliveries, opening and closing the branch, stocking shelves, cleaning, and assembling orders.
3. Inspiring: Fostering a positive mindset, encouraging feedback, praise, and recognition.
4. Asking questions and building relationships: Supporting your team’s development, supporting business growth, and ensuring customers leave satisfied.
5. Leading: Coaching, motivating, and engaging your team to create a positive work environment.
6. Building a fun working environment: Maintaining high standards and product availability while ensuring the branch is a great place to work.

What you'll bring

• Knowledge: Proven track record in developing high-performing retail teams.
• Hard work and passion: Dedication to leading a team to deliver sales and excellent customer service.
• Teamwork: Willingness to get involved and develop future leaders.
• Customer focus: Keeping the customer at the heart of everything.
• Resilience: Determination to achieve results despite challenges.
• Flexibility: Being available when your team needs you and planning effectively.
• Yourself: Bringing your authentic self to work.

What you'll get

Opportunities to express your personality and develop your career in retail, supported by training and development, including access to Toolstation Academy programs. Benefits include 22 days’ holidays plus Bank Holidays, pension scheme, life assurance, bonus scheme, cycle to work, employee discounts, financial education, recognition awards, and discounts at over 1000 retailers.

Toolstation: The story so far

We are one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Our store expansion and diverse Group offer many growth opportunities for ambitious individuals.

To apply

Interested? Visit www.toolstationjobs.com or click 'Apply'.

We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.