Store Manager

Oliver Bonas; Harrogate; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to join their vibrant team in Harrogate. In this role, you will lead your store to success by motivating your team and driving sales while fostering an enjoyable shopping experience. With a focus on collaboration and creativity, you will analyze performance metrics and implement strategies to enhance customer service. This position offers a flexible contract, allowing you to balance work and life while enjoying generous employee perks. If you are ready to inspire others and make a positive impact, this is the perfect opportunity for you.

Benefits

Employee discount up to 60%

Free access to employee assistance programme

Flexible holiday (30-35 days)

Annual discretionary bonus

Free health plan membership

Refer a Friend incentive

Enhanced parental leave

Mental Health First Aider support

Free refreshments in store

Qualifications

• Proven experience in team management and retail operations.
• Ability to analyze reports and drive store performance.

Responsibilities

• Lead the store team to boost sales and enhance customer experience.
• Conduct performance evaluations and set SMART goals for team members.

Skills

Team Management

Customer Service

Sales Motivation

Organizational Skills

Communication Skills

Education

Experience in Retail Management

Job description

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We are looking for a Store Manager to join Team OB in our Harrogate store on a Fixed Term Contract for 12 months.

As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

Closing Date: 12th May 2025

More about the role …

OB Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support throughout Looop eLearning platform
• Free refreshments and treats in store

What we look for:

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Equality, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Customer Service, Product Management, and Management

• Industries

  Retail

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