Assistant Store Manager - Harrogate (32 hours)

Assistant Store Manager - Harrogate (32 hours), Harrogate

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Responsibilities

• Motivate your team and provide meaningful shopping experiences for customers.
• Act as second-in-command, filling in for the Store Manager when necessary.
• Drive store performance by ensuring excellent customer service, effective teamwork, and efficient operations.
• Support in creating a culture of trust through positive feedback.
• Assist in recruiting, hiring, and retaining a diverse and talented team.
• Coach team members to enhance engagement and potential.
• Help with day-to-day business activities as the Store Manager’s right hand.

Qualifications

• Relevant experience at Assistant Store Manager level or equivalent in retail or hospitality.
• People management skills including communication, motivation, coaching, and inspiration.
• Experience in sharing knowledge to influence behavioral change and develop others.
• Decision-making and problem-solving skills.

Personal Qualities

High energy, humility, and a sense of humor. Ability to encourage others and achieve store goals in customer satisfaction and sales. Inspiring and performance-oriented.