Store Manager

Crew Clothing Gretna; Gretna; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Gretna is seeking a Store Manager to take full accountability for driving consistent improvement in store sales, KPIs and overall performance. You will recruit, retain, motivate and develop the team, uphold exceptional visual merchandising, and create a shopping experience that delights customers every time.

This role requires hands-on leadership in a premium fashion retail environment with a focus on brand integrity and exceptional customer service.

Qualifications

• Essential customer service focus and a target-driven approach.
• Strong visual merchandising and commercial awareness.
• Effective communication and leadership skills.

Responsibilities

• Delivering LFL growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Skills

Customer service

Sales driven

Visual merchandising

Commercial awareness

Communication skills

Tools

IT skills

Job description

Store Manager - Full Time
37.5 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

You will be the one to take full accountability in drivingconsistent improvement to the stores sales, KPI’s and all other areas ofmeasured success. You willrecruit, retain, motivate and develop the team to drive the success of thestore, whilst maintaining exceptional visual merchandising standards throughout thestore and create a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the storeensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performanceindicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours anduniform standards of the team
• Controlling payroll and other store expenditures ensuring they come withinbudget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

• Customer service focused
• Salesand target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communicationskills

Desirable:

• Good ITskills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Compensation: Competitive salary