Store Manager

Crew Clothing Company; Gretna; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Descripción de la vacante

Crew Clothing Company is seeking a Store Manager for a full-time role in Gretna, UK. You will lead a team, drive sales, and ensure exceptional visual merchandising and customer service in a bustling retail environment.

You will recruit, coach and develop staff, manage store KPIs, and maintain brand standards to deliver a premier shopping experience for our customers every day.

Formación

• Experience leading a retail team and driving sales growth.
• Strong visual merchandising skills to maintain brand standards.
• Understanding of fashion retail dynamics and customer service excellence.
• Excellent communication and leadership abilities.
• Proven ability to manage payroll and store budgets.

Responsabilidades

• Delivering like-for-like growth of sales and KPI performance in the store.
• Maintaining impeccable visual merchandising standards and stock availability.
• Adhering to instructions from senior retail staff.
• Developing and appraising your team based on KPIs and coaching underperformers.
• Ensuring brand integrity through behaviours and uniform standards.
• Controlling payroll and other store expenditures within budget.
• Training and inducting your team to deliver outstanding customer service.

Conocimientos

retail management

visual merchandising

fashion retail

customer service

people management

Descripción del empleo

Store Manager - Full Time

37.5 hours per week At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose Of The Role

You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Delivering LFL. growth of both sales and KPI performance in the store


• Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability


• Complying with reasonable instructions from senior members of the retail team


• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers


• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team


• Controlling payroll and other store expenditures ensuring they come within budget


• Training and inducting your team to deliver excellent customer service

Essential

Key Skills and Experience

• Customer service focused


• Sales and target driven


• Excellent visual merchandising skills


• Commercial awareness


• Good communication skills

Desirable

• Good IT skills


• Experience of managing poor performance


• Experience of working in a premium fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.


• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.


• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.


• Comprehensive Professional Development: Elevate your career and reach your full potential.


• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Skills

• retail management


• visual merchandising


• Fashion Retail


• Customer Service


• People Management