Store Manager

Cotswold Outdoor Group; Fort William; On-site; GBP 26,000 - 30,000; Full time

Job summary

Cotswold Outdoor in Fort William seeks a passionate Store Manager to lead a dedicated team in a scenic outdoor destination. This role involves delivering exceptional customer experiences, managing store operations, and fostering a love for the outdoors among staff and customers alike.

Benefits

Annual Bonus – Up to £4,250 based on store performance

Staff Discount – 40-60% across all brands

33 days’ holiday (plus option to buy more)

Private medical, life assurance, critical illness cover & more via Perkbox

Qualifications

• Previous experience managing a retail store (preferably outdoor, footwear, or apparel).
• Strong leadership and customer service skills.
• Ambition to grow with a values-driven company.

Responsibilities

• Lead and develop a team of outdoor-loving experts.
• Deliver outstanding customer experiences.
• Manage key operations including stock and performance metrics.

Skills

Leadership

Customer Service

People Development

Passion for Outdoors

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from Cotswold Outdoor Group

Talent Partner | Cotswold Outdoor Group | People-First Hiring in Retail | Passionate About Purpose, Culture & the Outdoors

Store Manager – Cotswold Outdoor | Fort William

Full Time | 40 hours | Up to £4,250 Annual Bonus

Are you ready to lead a team where the mountains are your neighbours and the outdoors is your lifestyle? Cotswold Outdoor Fort William is looking for a Store Manager who lives and breathes adventure and is passionate about creating an exceptional customer experience in one of Scotland’s most scenic and active outdoor destinations.

About the Store

Our Fort William store sits proudly at the far west end of the High Street, a hub for hillwalkers, ultra-marathoners, climbers, and explorers alike. Customers trust us not just for top outdoor kit, but for advice from people who share their passion. Our team offers expert services, including:

• 3D Footscan and Outdoor Footwear Fitting
• Rucksack Fitting and Footwear Protection
• Adventure and Camping Kit Lists
• Electronics and GPS Advice
• Talks and kit support for expeditions and clubs

We even carry a capsule collection from Arc’teryx and provide full DDA accessibility.

What You’ll Do

Lead and develop a team of outdoor-loving experts

Deliver outstanding customer experiences that go beyond transactions

Champion visual merchandising and seasonal campaigns

Manage key operations: stock, audits, banking, performance metrics

Bring energy, commercial drive, and a hands-on leadership approach

What You’ll Bring

Previous experience managing a retail store (outdoor, footwear, or apparel preferred)

Passion for the outdoors and understanding of technical gear

Strong leadership, people development, and customer service skills

Ambition to grow with a values-driven company

Why Join Us?

Annual Bonus – Up to £4,250 based on store performance

Staff Discount – 40-60% across all our brands

Development – Ongoing career progression opportunities

Benefits – 33 days’ holiday (plus option to buy more), private medical, life assurance, critical illness cover & more via Perkbox

This is more than a store, it’s a gateway to adventure. If you’re ready to lead with passion, inspire your team, and connect customers to the gear that fuels their next great escape, apply today.

Let’s lead the way into the great outdoors, together.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Sales, and Customer Service

• Industries

  Retail and Retail Apparel and Fashion

Referrals increase your chances of interviewing at Cotswold Outdoor Group by 2x

Sign in to set job alerts for “Store Manager” roles.

Fort William, Scotland, United Kingdom 6 days ago

Fort William, Scotland, United Kingdom 1 week ago

Fort William, Scotland, United Kingdom 2 weeks ago

Fort William, Scotland, United Kingdom £26,000.00-£30,000.00 1 month ago

Fort William, Scotland, United Kingdom 1 week ago

Fort William, Scotland, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.