Store Manager

Card Factory; Dundee; On-site; GBP 21,000 - 28,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a proactive Store Manager to lead a dynamic team and deliver exceptional customer experiences.

You’ll set clear direction, coach colleagues, manage merchandising and payroll, and partner with regional managers to drive growth while nurturing a welcoming store culture.

This role requires data-driven decision making, resilience, and a passion for mentoring others to reach their potential, with customers at the heart of every choice.

Qualifications

• Proven leadership of a store team.
• Inspiring presence and ability to build a high-performing culture.
• People-first mindset with coaching and development focus.
• Strong communication and collaboration across the business.
• Tech-savvy with experience using store systems.
• Calm, adaptable, and able to stay focused under pressure.

Responsibilities

• Lead day-to-day store operations and guide the team.
• Hire, coach, and develop colleagues to deliver great customer service.
• Oversee merchandising, visual standards, and payroll processes.
• Use data to drive performance and sustain a positive culture.
• Collaborate with District/Regional Managers to drive growth and celebrate success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm & adaptable

Job description

Lead the way atcardfactory, where special moments come to life.

As a Store Manager,you’llbe at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’llcoach, motivate, and celebrate wins — big and small. With a customer-first mindset,you’llbring energy and confidence to every decision, using data to keep things on track and moving forward.

WhatYou’llBe Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll,you’lltake ownership and make things happen.

You’llalso work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

WhatWe’reLooking For:

• Leadership experience –You’veled teams and know how to bring out their best.
• Inspiring presence – You lead by example and build a high-performing culture.
• People-first mindset – You coach, support, and help others grow.
• Strong communicator – You listen, speak clearly, and bring people together.
• Tech-savvy – Comfortable using systems to support daily tasks.
• Calm and adaptable – You stay focused and flexible underpressure.

Why Join Us?

Atcardfactory, leadership is about more than just managing a store.We’llsupport you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

Ifyou’reready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments,we’dlove to hear from you.

There’s no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we’ve received enough applications.

National Minimum Wage (based on age range)

National Minimum Wage (based on age range)