Store Manager

Annsummers.com; Coventry; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Salary £31,637 p.a.

Birthday off

50% staff discount from day one

29 days holiday + service days

Pension & Life Assurance

Learning platform access

Staff recognition programs

Employee support programme

Job summary

Ann Summers is seeking a Store Manager for the Coventry store. You will lead and develop a high-performing team, drive exceptional customer experience and own the store’s commercial performance, KPIs and visuals to ensure outstanding results.

This permanent, full-time role offers a supportive environment where you’ll empower colleagues, deliver inclusive service, and champion the Ann Summers brand and values every day. The position comes with a competitive salary and a generous benefits package.

Qualifications

• Leadership experience in fast-paced retail or hospitality environments.
• Confident, self-motivated and passionate about people.
• Strong customer service mindset and ability to boost customer confidence.
• Commercially sharp, KPI-focused and proactive.
• Clear communicator and example leadership.
• Thrives in an inclusive culture built on empowerment and authenticity.

Responsibilities

• Lead, inspire and develop a high-performing team.
• Create an inclusive, confidence-boosting customer experience.
• Own your store’s commercial performance and KPIs.
• Maintain excellent operational and visual standards.
• Coach your team with honesty, support and a growth mindset.
• Build a culture where everyone feels respected, valued and empowered.

Skills

Leadership experience

Customer service

KPI focus

Clear communication

People development

Brand alignment

Job description

Store Manager - Coventry

Permanent | Full Time

£31,637 p.a + fantastic benefits, including 50% staff discount and a day off to celebrate your birthday!

Lead with confidence. Empower your team. Own your store.

We're looking for a Retail Store Manager who thrives on developing teams, delivering exceptional customer experience and driving commercial success.

This is your chance to shape the future of our Coventry store. Where every day brings the opportunity to inspire others, lead with authenticity and make a real impact.

As our Store Manager you will…

• Lead, inspire and develop a high-performing team
• Create an inclusive, confidence-boosting customer experience
• Own your store’s commercial performance and KPIs
• Maintain excellent operational and visual standards
• Coach your team with honesty, support and a growth mindset
• Build a culture where everyone feels respected, valued and empowered
• Champion our Ann Summers brand and values every day

You’ll be great if you…

• Have leadership experience in fast-paced Retail, Hospitality or Leisure environment.
• Are confident, self-motivated and passionate about people
• Love delivering exceptional service and boosting customer confidence
• Are commercially sharp, KPI-focused and proactive
• Communicate clearly and lead by example
• Thrive in an inclusive culture built on empowerment and authenticity
• Feel connected to the brand and our values

A bit about Ann Summers…

You might know us for our iconic lingerie or the invention of the Rampant Rabbit-- but we're so much more!

We're a brand that EMPOWERS, loves to PUSH BOUNDARIES, thrives on MAKING IT HAPPEN, and is ALWAYS INCLUSIVE.

Our talented people are at the heart of everything we do, and we're proud to champion diversity, equality and the confidence to be your authentic self. Be part of a brand that inspires people to feel great about who they are.

What we bring to the party…

Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. We recognise achievement and champion career progression.

As an Ann Summers Store Manager, you will enjoy a competitive salary, brilliant development opportunities and a generous range of perks, including:

• £31,637 salary, plus incentives and recognition for your achievements
• 29 days' holiday (including bank holiday allowance) + an extra day for every year of service (up to a limit)
• Your Birthday Off
• 50% staff discount from day one and access to sample sales
• Workplace Pension & Life Assurance
• Access to THRIVE, our award-winning learning platform
• Colleague engagement initiatives
• Reward Gateway savings and discounts
• Employee Support Programme via Retail Trust
• Season ticket loan scheme

The Candidate Journey

Real people. Real connections. That's how we hire.

All successful candidates will be contacted for an initial telephone chat to discuss the role and your experience. Should you be successful, you will then be invited for a virtual interview and finally an in-person practical assessment.

We use AI as a support tool only. Your application is always reviewed by our Talent Team and Hiring Managers. Feel free to use AI for prep or research but your application should reflect your authentic experience, voice and story. Stand out by being yourself!

We regret that due to high volumes we are unable to acknowledge every application.

Applicants must have the legal right to work in the UK. We are unable to offer visa sponsorship for this role.

Ann Summers complies with GDPR. Your details will be kept on file for twelve months unless stated otherwise.

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