Assistant Manager

Ann Summers; Coventry; On-site; GBP 25,500 - 31,275; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Life insurance

Optional private medical care

Wellness programme

Internal progression journey

Job summary

Ann Summers Coventry is seeking an inspiring Assistant Manager to lead our store team and drive sales while delivering outstanding customer experiences. You’ll empower colleagues, manage VM, and ensure smooth operations with a sharp focus on KPIs.

The role offers £28,500 per year, plus benefits, staff discount, pension and progression opportunities within a supportive, inclusive brand. We value diversity and inclusion and provide training to help you grow with the business, rewarding initiative

Qualifications

• Proven leadership experience in retail management.
• Strong customer service ethos and ability to coach teams.
• Data-driven with KPI focus.

Responsibilities

• Drive store KPIs by monitoring data and energising the team.
• Foster a customer-focused ethos to deliver memorable in-store experiences.
• Motivate and lead the retail team, provide constructive feedback.
• WOW customers with visually appealing merchandise and VM.
• Deliver clear store objectives and maintain processes for safety and efficiency.

Skills

Leadership

Sales mindset

Customer service

Job description

We’re on the hunt for an inspiring and driven ASSISTANT MANAGER to support in leading our COVENTRY store, could that be YOU?

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.

How you’ll add real value

• Commercial mindset - deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute
• Obsession for amazing service - create a ‘customer focused’ ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can’t wait to tell their friends and family about
• Empowering leader - motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in their roles
• Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show
• Exceptional organisation - have a clear vision of how to deliver on the store objectives, delegate effectively, and uphold all processes and procedures for a structured and safe place to work

What’s in it for you

• £28,500 Per annum
• A great induction, setting you up for success in your new retail role
• 50% staff discount
• Incentives and initiatives
• Pension scheme
• Life insurance
• Optional private medical care
• Wellness programme
• Internal progression journey

…just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!)

Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.

Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.