Store Manager

JD Sports Fashion; Cheshunt; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Bike discount

Gym membership discount

Development opportunities

Apprenticeships

Job summary

JD Sports is seeking a Store Manager to take full ownership of a JD store's performance, culture, and daily execution. You will lead from the front, set expectations, inspire the team, and drive strong commercial results through confident decision-making and deep JD brand knowledge.

You will create a high-energy environment where colleagues develop, standards stay high, and customers receive a premium in‑store experience. This role emphasizes decisive leadership and operational excellence.

Qualifications

• Proven experience in retail management.
• Dynamic, confident leader who can drive a performance-focused culture.
• Strong ability to interpret performance data, product trends and customer behaviour.
• Excellent communication and interpersonal skills for teamwork and customer interactions.
• Demonstrated success in delivering strong sales results and maintaining operational standards.

Responsibilities

• Lead store with energy and confidence across sales, service, and operations.
• Inspire and motivate the team on the shop floor to create a premium JD experience.
• Use real-time performance insights to make quick, commercial decisions.
• Maintain JD's premium standards in product availability and presentation.
• Develop talent with coaching and clear progression pathways.

Skills

Retail management

Team leadership

Data interpretation

Communication skills

Sales performance

Operational standards

Job description

This is JD. Born in 1981. Built for Now. At JD, we don\'t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you\'re on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We\u2019re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you\u2019re ready to bring your energy, ideas, and personality to a team that values them. This is your moment. This is JD. Are you in?

Role Overview

As a Store Manager at JD Sports, you take full ownership of your store\u2019s performance, culture, and daily execution. You lead from the front — setting expectations, inspiring your team, and driving strong commercial results through confident decision-making and a deep understanding of the JD brand. You create a high-energy environment where colleagues develop, standards stay consistently high, and customers receive a premium in-store experience. This role is all about decisive leadership, strategic commercial awareness, and the ability to elevate your team so the store delivers exceptional results every single day.

Key Responsibilities

• Lead the store with energy, visibility, and confidence — driving strong performance across sales, service, and operational execution.
• Inspire and motivate the team on the shop floor, creating a high-impact JD experience that converts customer demand into commercial success.
• Use real-time performance insights and trading trends to make quick, commercial decisions that elevate store results and maximise every opportunity.
• Maintain JD\u2019s premium operational and visual standards — ensuring product availability, impactful presentation, and a safe, compliant environment.
• Develop and grow talent within the store, providing coaching, structured feedback, and clear progression pathways to build future JD leaders.

Skills & Experience Required

• Proven experience in retail management with the ability to lead and motivate teams in a fast-moving, high-energy environment.
• Dynamic, confident leader who can drive a performance-focused culture and inspire colleagues at every level.
• Commercially sharp with strong capability in interpreting performance data, product trends, and customer behaviour.
• Excellent communication and interpersonal skills, supporting strong teamwork, engagement, and professional customer interactions.
• Demonstrated success in delivering strong sales results and maintaining exceptional operational standards.

Desirable Attributes

• Passionate about trainers, sports fashion, and the JD brand identity.
• Proactive, solutions driven leader who thrives in a fast paced, ever evolving retail environment.
• Hands on and highly visible on the shop floor, leading by example across all areas of the store.
• Resilient, adaptable, and composed during busy trading periods, product launches, and high pressure moments.

What We Offer

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you\'ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time #JD